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What is SightMill?

SightMill provides survey software focused on Net Promoter Score (NPS) that enables organizations to effectively gather, analyze, and respond to customer feedback, ultimately enhancing their products and services. This platform is versatile enough to cater to both large multinational corporations and emerging startups, delivering adaptable solutions for customer insights and employee satisfaction. With its user-friendly design and dedicated support team, SightMill offers significant value to its users. You can distribute feedback surveys through various channels such as email, SMS, or even during training events. The software allows for automation by integrating with your existing CRM or helpdesk systems and supports multiple languages for global usage. You can start collecting valuable feedback immediately by taking advantage of their free trial offer.

What is Enterpret?

Enterpret enables organizations to thoroughly assess customer feedback on a significant scale. We tackle complex issues in fields such as natural language processing, machine learning operations, analytics, and data visualization. Our core mission is to ease customer pain points by persistently identifying and tackling their most pressing challenges. The milestones we achieve are a reflection of our ambitions, as we strive for lofty goals and dedicate ourselves to achieving them. Challenges we face are transformed into learning opportunities that propel our advancement. Our all-encompassing system for decoding customer feedback ensures that you focus on developing the most crucial features first. By merging user insights with behavioral segments, you can refine your workflows and minimize the time spent on user interviews and surveys, ultimately improving your product development strategy. This methodology not only simplifies your efforts but also fortifies your relationship with your customers. In doing so, it paves the way for more tailored solutions that resonate with their needs.

Media

Media

Integrations Supported

Slack
Zapier
Amplitude
App Store
Delighted
Discourse
Freshchat
Front
Google Analytics
Intercom
Kustomer
LiveChat
Mixpanel
Reddit
Snowflake
Stackreaction
SurveyMonkey
Unremot
Zendesk Chat
Zoho Desk

Integrations Supported

Slack
Zapier
Amplitude
App Store
Delighted
Discourse
Freshchat
Front
Google Analytics
Intercom
Kustomer
LiveChat
Mixpanel
Reddit
Snowflake
Stackreaction
SurveyMonkey
Unremot
Zendesk Chat
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SightMill

Date Founded

2017

Company Location

United Kingdom

Company Website

sightmill.com

Company Facts

Organization Name

Enterpret

Date Founded

2020

Company Location

United States

Company Website

www.enterpret.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

NPS

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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