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What is SightMill?

SightMill provides survey software focused on Net Promoter Score (NPS) that enables organizations to effectively gather, analyze, and respond to customer feedback, ultimately enhancing their products and services. This platform is versatile enough to cater to both large multinational corporations and emerging startups, delivering adaptable solutions for customer insights and employee satisfaction. With its user-friendly design and dedicated support team, SightMill offers significant value to its users. You can distribute feedback surveys through various channels such as email, SMS, or even during training events. The software allows for automation by integrating with your existing CRM or helpdesk systems and supports multiple languages for global usage. You can start collecting valuable feedback immediately by taking advantage of their free trial offer.

What is GroHawk?

GroHawk utilizes NPS, CSAT, and CES metrics to assess the current feelings of customers towards your brand. Are your employees and customers ready to re-engage in business with you? What enhancements do they wish to see? If you're looking for a way to collect customer feedback for Track & Trace, consider surveying your employees to understand their perspectives on new protocols as they return to the workplace. Engaging with your customers will help you understand their concerns as they begin shopping with you once again. By collecting this valuable information, you can ensure adherence to governmental regulations while safely reopening your business. GroHawk provides tailored survey questions crafted by leading retail professionals. You also have the option to add your own questions to the core surveys, enabling you to gather insights on different facets of your offerings. The platform generates a variety of report formats, giving you in-depth insights into customer behavior and preferences. Moreover, utilizing this data can empower you to make strategic decisions that foster increased customer satisfaction and loyalty, ultimately driving your business towards greater success. With GroHawk, you can build a stronger connection with your customers and employees alike.

Media

Media

Integrations Supported

Google Analytics
Slack
Stackreaction
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$35 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

SightMill

Date Founded

2017

Company Location

United Kingdom

Company Website

sightmill.com

Company Facts

Organization Name

GroHawk

Date Founded

2017

Company Location

United Kingdom

Company Website

www.grohawk.com

Categories and Features

Customer Engagement

Analytics
Communication Management
Feedback Collection

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Experience Management

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Not specified

SMS Survey

Analytics / Reporting
Contact Management
Customizable Templates
Keyword Tracking
Scheduled Messaging
Survey Builder
Template Management

Survey

Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey
Supports Audio / Images / Video

Categories and Features

Customer Engagement

Analytics
Churn Management
Feedback Collection

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