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What is SightMill?
SightMill provides survey software focused on Net Promoter Score (NPS) that enables organizations to effectively gather, analyze, and respond to customer feedback, ultimately enhancing their products and services.
This platform is versatile enough to cater to both large multinational corporations and emerging startups, delivering adaptable solutions for customer insights and employee satisfaction. With its user-friendly design and dedicated support team, SightMill offers significant value to its users.
You can distribute feedback surveys through various channels such as email, SMS, or even during training events. The software allows for automation by integrating with your existing CRM or helpdesk systems and supports multiple languages for global usage.
You can start collecting valuable feedback immediately by taking advantage of their free trial offer.
What is Retently?
Enhance your business with NPS Software that enables you to gather customer insights through a straightforward Net Promoter Score® survey. By utilizing our automated survey platform, you can boost response rates, gather valuable customer feedback, and drive business growth to new heights. You have the flexibility to conduct multiple campaigns targeting various audiences according to set schedules or events triggered by other applications. Engaging customers is made easier with a combination of email and in-app templates, ensuring you connect through the channels where you are most likely to receive responses. Additionally, you can customize the design and language of the survey templates and include follow-up questions that directly relate to the feedback received. To further enhance your response rates, take advantage of your own domain and conduct A/B testing on subject lines, while also ensuring your audience is verified for optimal deliverability. It’s essential to monitor all surveys dispatched to your audience effectively. Moreover, with workflows, you can streamline various processes and design tailored scenarios that meet your specific needs, making your feedback collection both efficient and impactful. This comprehensive approach will help you gain deeper insights into customer satisfaction and loyalty.
Integrations Supported
Google Analytics
Slack
Stackreaction
Zapier
Integrations Supported
Google Analytics
Slack
Stackreaction
Zapier
ActiveCampaign
Airtable
Dropbox Sign
Keap
Kissflow
LiveChat
API Availability
Has API
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
$39 per month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SightMill
Date Founded
2017
Company Location
United Kingdom
Company Website
sightmill.com
Company Facts
Organization Name
Retently
Date Founded
2015
Company Location
United States
Company Website
www.retently.com
Categories and Features
Customer Engagement
Analytics
Communication Management
Feedback Collection
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Experience Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
NPS
Not specified
SMS Survey
Analytics / Reporting
Contact Management
Customizable Templates
Keyword Tracking
Scheduled Messaging
Survey Builder
Template Management
Survey
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey
Supports Audio / Images / Video
Categories and Features
Customer Feedback
Community Feedback Tools
Net Promoter Score (NPS)
Surveys
Customer Loyalty
Customer Activity Tracking
Loyalty Card System
Rewards Management
Customer Satisfaction
Analytics
Feedback Collection
Survey Management
NPS
Not specified