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What is Sighted?
Towards the end of 2019, Marshall Golub, the Co-founder of Sighted, initiated an online search for a specific product for his elderly dog, only to be met with disappointment due to the scarcity of appropriate results. This experience led him to reflect on the vast number of individuals searching for products that were hardly represented on the internet. His investigation unveiled that millions of queries go unanswered daily, highlighting a significant gap in the market. This insight triggered an extensive two-year project focused on research and the development of over 100 websites dedicated to consumer products. During this journey, two pivotal factors emerged that play a critical role in generating targeted search traffic: the loading speed of the webpages and the content tailored to address these overlooked consumer inquiries. The success of this initiative has been extraordinary. Sighted's innovative technology is engineered to pinpoint, assess, and filter through inadequately addressed search queries. Consequently, we leverage these inquiries by producing informative articles and showcasing relevant advertisements across our website network, thereby converting unanswered questions into valuable consumer resources. This strategic method not only fulfills a pressing market demand but also fosters substantial user engagement and revenue generation, proving the efficacy of targeting unaddressed needs. Additionally, by continually refining our approach, we aim to expand our impact and reach even more consumers seeking solutions.
What is Coveo?
Achieving extensive relevance across diverse sectors such as websites, e-commerce, services, and workplaces is vital for success. Every search, suggestion, and interaction plays a role in enhancing user experiences. Our goal is to enable businesses to create the meaningful engagements that users expect. With Coveo Relevance Cloud, establishing fundamental relevant search is merely the beginning. Utilize self-optimizing AI that evolves with every click and inquiry across all points of interaction. This guarantees that you can offer increasingly refined experiences, identifying search relevance right from day one and progressing towards comprehensive 360° relevance. Each interaction reveals valuable insights into customer preferences, allowing you to serve them with relevant product offerings and tailored content suggestions that they will be excited to 'add to cart.' Accelerate access to the most pertinent answers through AI-enhanced customer self-service and AI-assisted agent interactions. Coveo stands out with its robust functionality, providing a diverse suite of features, including user-friendly drag-and-drop UI customizations, flexible headless APIs, and numerous other functionalities, simplifying the path for businesses to excel in a competitive market. By leveraging these tools, organizations can ensure they stay ahead of the curve and consistently meet the ever-evolving needs of their customers.
Integrations Supported
AppBilling
AppHelp
AppInsights
AppMarket
AppReseller
AppWise
Canopy
Elastic Path
Google Cloud Discovery AI
Ketch
Integrations Supported
AppBilling
AppHelp
AppInsights
AppMarket
AppReseller
AppWise
Canopy
Elastic Path
Google Cloud Discovery AI
Ketch
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sighted
Company Location
United States
Company Website
www.sighted.com
Company Facts
Organization Name
Coveo
Date Founded
2005
Company Location
Canada
Company Website
www.coveo.com
Categories and Features
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
Categories and Features
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Insight Engines
AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization