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What is Sighted?

Towards the end of 2019, Marshall Golub, the Co-founder of Sighted, initiated an online search for a specific product for his elderly dog, only to be met with disappointment due to the scarcity of appropriate results. This experience led him to reflect on the vast number of individuals searching for products that were hardly represented on the internet. His investigation unveiled that millions of queries go unanswered daily, highlighting a significant gap in the market. This insight triggered an extensive two-year project focused on research and the development of over 100 websites dedicated to consumer products. During this journey, two pivotal factors emerged that play a critical role in generating targeted search traffic: the loading speed of the webpages and the content tailored to address these overlooked consumer inquiries. The success of this initiative has been extraordinary. Sighted's innovative technology is engineered to pinpoint, assess, and filter through inadequately addressed search queries. Consequently, we leverage these inquiries by producing informative articles and showcasing relevant advertisements across our website network, thereby converting unanswered questions into valuable consumer resources. This strategic method not only fulfills a pressing market demand but also fosters substantial user engagement and revenue generation, proving the efficacy of targeting unaddressed needs. Additionally, by continually refining our approach, we aim to expand our impact and reach even more consumers seeking solutions.

What is SightMill?

SightMill provides survey software focused on Net Promoter Score (NPS) that enables organizations to effectively gather, analyze, and respond to customer feedback, ultimately enhancing their products and services. This platform is versatile enough to cater to both large multinational corporations and emerging startups, delivering adaptable solutions for customer insights and employee satisfaction. With its user-friendly design and dedicated support team, SightMill offers significant value to its users. You can distribute feedback surveys through various channels such as email, SMS, or even during training events. The software allows for automation by integrating with your existing CRM or helpdesk systems and supports multiple languages for global usage. You can start collecting valuable feedback immediately by taking advantage of their free trial offer.

Media

Media

Integrations Supported

Google Analytics
Slack
Stackreaction
Zapier

Integrations Supported

Google Analytics
Slack
Stackreaction
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sighted

Company Location

United States

Company Website

www.sighted.com

Company Facts

Organization Name

SightMill

Date Founded

2017

Company Location

United Kingdom

Company Website

sightmill.com

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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