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What is Signal9?

Signal9 functions as an all-encompassing platform for operational intelligence and incident management, aimed at supporting teams in IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure by uncovering the essential patterns related to alerts, escalations, incidents, and broader operational workflows. The platform encompasses a variety of functionalities such as alert management, event correlation, incident handling, coordination of on-call duties, escalation management, operational analytics, and AI-generated insights into operations. By synthesizing data from alerts, response actions, ownership details, and historical operational records, Signal9 significantly alleviates alert fatigue, improves incident response times, increases visibility, and uncovers operational trends that traditional monitoring and observability tools often miss. Moreover, it seamlessly connects with numerous existing monitoring platforms like Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, PagerDuty, ServiceNow, and Jira, allowing teams to maximize their current investments while enhancing their operational functionalities. This collaborative strategy not only simplifies incident management but also empowers teams to leverage data-driven insights that can subsequently enhance overall performance and operational efficiency in their workflows. As a result, organizations can achieve a more proactive stance in managing incidents and operational challenges.

What is Rootly?

Rootly is the modern, AI-driven incident management solution purpose-built for fast-moving engineering teams that prioritize reliability. It unifies on-call scheduling, automated incident workflows, AI root cause analysis, and post-incident retrospectives in a single, intuitive platform. Rootly integrates deeply with communication and collaboration tools like Slack, Teams, Jira, and Zoom, allowing responders to act, coordinate, and resolve issues without ever leaving their workspace. Its AI SRE engine not only diagnoses problems but also generates contextual suggestions, helping teams troubleshoot and restore services faster—often before full escalation. With automated data collection and report generation, Rootly eliminates the administrative burden traditionally associated with incident response. The platform also delivers AI-generated retrospectives, complete with timelines, action items, and Jira syncs, making continuous improvement effortless. Engineers benefit from human-centered design that prioritizes usability, context awareness, and prevention. Scalable and extensible by design, Rootly connects easily through APIs, Terraform providers, and custom integrations for complex environments. Its proven results—faster resolutions, reduced on-call fatigue, and measurable ROI—make it a trusted choice for companies like Webflow, Dropbox, Nvidia, and Tripadvisor. Altogether, Rootly empowers teams to prevent incidents, respond with confidence, and build a culture of reliability that scales with their growth.

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Integrations Supported

AccessOwl
Asana
Backstage
Confluence
Fivetran
GitHub
GitLab
GoTo Meeting
Heroku
Honeycomb
Microsoft Teams
New Relic
OneLogin
Opsgenie
Quickwork
Rippling
SendGrid
Statuspage
Terraform
TierZero

Integrations Supported

AccessOwl
Asana
Backstage
Confluence
Fivetran
GitHub
GitLab
GoTo Meeting
Heroku
Honeycomb
Microsoft Teams
New Relic
OneLogin
Opsgenie
Quickwork
Rippling
SendGrid
Statuspage
Terraform
TierZero

API Availability

Has API

API Availability

Has API

Pricing Information

$179/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Signal9

Date Founded

2026

Company Location

United States

Company Website

signal9.app

Company Facts

Organization Name

Rootly

Date Founded

2020

Company Location

United States

Company Website

rootly.com

Categories and Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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