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Ratings and Reviews 0 Ratings
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What is SignalZen?
Experience swift and effective support with our advanced live chat widget, which you can customize to suit your style by changing colors, text, and icons to your liking. With our intuitive administration console, managing these personalizations becomes a breeze. By utilizing pre-defined templates, you can efficiently handle customer support emails through platforms such as Slack or Microsoft Teams, enhancing your response times. Take full advantage of integration features like interactive buttons, informative modals, and various command options to boost your team's efficiency with top-tier tools. Furthermore, you can adapt the chat experience for different audiences by translating it into multiple languages, adjusting the visual theme, setting up automatic invitations, and refining other aspects of the live chat widget. We prioritize GDPR compliance, ensuring that your live chat functions smoothly without compromising on legal standards. This allows your team to concentrate on providing outstanding customer service, free from the burden of technical complexities, while fostering a more engaging interaction for your users. Ultimately, our solution is designed to empower your team to excel in customer satisfaction.
What is ActiveHelper Live Chat?
Connect with your website visitors instantly through ActiveHelper Live Chat, the fastest way to establish a dialogue! This all-in-one live chat solution is packed with robust features that are easy to set up without requiring extensive training. You can stay in touch with your audience using any device, whether it's a smartphone, tablet, or desktop, which offers you both flexibility and convenience. ActiveHelper Live Chat stands out as a unique, unlimited option that allows you to manage multiple websites and support agents all from one server under a single license. You have the ability to monitor visitors' locations by their IP addresses and send personalized messages directly to them. Engage specific users by offering support based on the specific pages they are viewing, ensuring they receive timely assistance. Initiate conversations by dispatching messages tailored to their behavior or leverage automated prompts to connect with visitors browsing your site. Moreover, you can personalize the visitor experience by choosing languages, images, and colors that appeal to diverse regions, significantly enriching their interaction. This tool not only enhances engagement but also plays a vital role in cultivating enduring connections with your audience, ensuring they feel valued and supported throughout their journey on your website. With ActiveHelper Live Chat, you can transform visitor interactions into meaningful relationships that benefit both your business and your clients.
Integrations Supported
Drupal
HTML
JavaScript
Joomla!
Microsoft Teams
Slack
WordPress
Zapier
Integrations Supported
Drupal
HTML
JavaScript
Joomla!
Microsoft Teams
Slack
WordPress
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
$25 per month
Free Trial Offered?
Free Version
Pricing Information
$39.95 one time payment
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SignalZen
Company Location
Lithuania
Company Website
signalzen.com
Company Facts
Organization Name
Mentat Technologies
Date Founded
2003
Company Location
Colombia
Company Website
www.activehelper.com
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking