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What is Sikom CloudOne?

Connect with your customers across multiple platforms such as phone, chat, email, and social media, ensuring smooth transitions that prevent any disruptions. Enhance your clients' experience by offering a user-friendly interface that promotes efficiency and high user satisfaction among service teams. Benefit from the flexibility to access this solution from anywhere and scale it according to your evolving needs. Choose from three customized packages designed to meet your individual requirements, while enjoying swift deployment and easy modifications with minimal training involved. Count on exceptional call quality backed by a reliable public cloud managed by a German data center and cloud provider. Anticipate regular updates and the rollout of new features, ensuring your service stays up to date. This solution caters perfectly to small and growing teams, as well as those with ten or more members aiming to elevate their performance. Furthermore, it is adept at meeting the complex technical needs of medium and large teams, making it accessible for every organization. Regardless of your team size, this system is built to evolve alongside you, providing the tools necessary for sustained growth and success in your customer engagement efforts. Embrace the opportunity to enhance your operational capabilities while ensuring your service can adapt to future challenges.

What is Yeastar P-Series PBX System?

Yeastar P-Series Phone System is a business communication solution that offers companies of all sizes with a complete package for calls, video, messaging and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps.

Media

Media

Integrations Supported

Azure Marketplace
Bandwidth
Bitrix24
Damovo UCC
Dynamics 365 Commerce
Facebook Messenger
Gamma
HubSpot CRM
Microsoft 365
Microsoft Teams
Mitel Teamwork
NTT Cloud Communications
Odoo
Protel Cloud PMS
Salesforce
Sewan
Telnyx
Twilio
WhatsApp
Zendesk

Integrations Supported

Azure Marketplace
Bandwidth
Bitrix24
Damovo UCC
Dynamics 365 Commerce
Facebook Messenger
Gamma
HubSpot CRM
Microsoft 365
Microsoft Teams
Mitel Teamwork
NTT Cloud Communications
Odoo
Protel Cloud PMS
Salesforce
Sewan
Telnyx
Twilio
WhatsApp
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sikom

Company Location

Germany

Company Website

sikom.de/neues-produkt-sikom-cloudone/

Company Facts

Organization Name

Yeastar

Date Founded

2006

Company Location

China

Company Website

www.yeastar.com/

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Categories and Features

Business Phone Systems

The Yeastar P-Series Phone System offers an all-in-one solution for business communication, integrating voice, video, and collaboration features into one powerful platform. Designed specifically for today's businesses, it consolidates disparate communication tools into a cohesive "PBX-Plus-More" environment, enhancing efficiency and connectivity.

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

With an emphasis on providing "User-friendly Unified Communications," the Yeastar P-Series Phone System presents businesses, regardless of their scale, with a comprehensive solution that includes calling, video conferencing, messaging, and seamless integrations right from the start.

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

The Yeastar P-Series Phone System includes an integrated call center feature, providing companies with an all-in-one solution for handling calls, video conferencing, messaging, integrations, and additional functionalities. It caters to the needs of businesses, regardless of their scale.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Center Infrastructure (CCI)

The Yeastar P-Series Phone System comes equipped with an integrated call center feature. This feature provides companies with an all-inclusive toolkit for managing calls, video conferencing, messaging, integrations, and additional functionalities. It caters to the needs of organizations of various sizes.

Cloud PBX

The Yeastar P-Series Phone System offers a comprehensive cloud-based PBX solution that consolidates telephony, contact center functionalities, and various integrations into a single platform to streamline your everyday business activities.

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Contact Center as a Service (CCaaS)

The Yeastar P-Series elevates the conventional phone system into an advanced CCaaS offering. It integrates both inbound and outbound call centers with various messaging channels, such as WhatsApp, SMS, and Live Chat, enabling companies to engage with customers on their favorite platforms via a seamless and user-friendly interface.

PBX

User-friendly, efficient, and highly adaptable, the Yeastar P-Series Phone System transforms business communication by merging voice calls, meetings, multi-channel messaging, integrations, and additional features into a cohesive solution. It eliminates barriers related to distance, platforms, and systems.

Softphone

Enhance your team's productivity with Yeastar Linkus, the premier softphone that transforms your mobile device, desktop, or web browser into an effective office extension. No matter if you're working remotely, on-site, or traveling, Linkus keeps you connected and in sync at all times.

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

The Yeastar P-Series Phone System presents an all-in-one "PBX-Plus-More" solution that seamlessly integrates voice, video, and collaborative tools within a single dynamic platform. Designed to cater to the advanced requirements of contemporary enterprises, it provides exceptional adaptability with options for Cloud, On-premises, or Software installations.

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

The Yeastar P-Series offers a comprehensive Unified Communications (UC) solution that unifies voice, video, messaging, and presence into a single, streamlined platform. This integration removes barriers between various communication methods, enabling contemporary teams to transition smoothly among mobile, desktop, and web interfaces while maintaining a consistent experience.

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

White Label VoIP

Effortless to configure and user-friendly, Yeastar's white-label hosted PBX solutions enable you to enhance your market reach and increase your daily recurring income with ease.

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