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What is Simphony POS?

Oracle's Simphony POS system offers a comprehensive solution for managing a variety of food and beverage establishments, ranging from local coffee shops to prestigious fine dining restaurants and large quick-service chains located in stadiums and amusement parks globally. This dynamic, all-in-one cloud-based POS platform enables restaurateurs to effortlessly optimize both online and in-person operations from any device, processing billions of transactions each year to guarantee outstanding service. With its adaptable cloud features, extensive integration capabilities, and affordable monthly subscription options, Simphony effectively meets the diverse needs of both small, single-location eateries and expansive enterprises operating in 180 countries. The system equips staff and patrons with real-time information, simplifying the ordering process and ensuring immediate communication between the kitchen and front-of-house staff. Additionally, it automates the delivery of updates concerning daily specials, menu alterations, and customized promotions to all relevant channels, fostering a unified dining experience. This functionality not only boosts operational efficiency but also significantly elevates customer satisfaction, establishing it as an essential resource for contemporary restaurants. As the industry evolves, the importance of such innovative technology will only grow, solidifying Simphony's role in shaping the future of dining.

What is Jinoby?

Designed by restaurant owners for their fellow industry professionals, this innovative system enhances the dining experience by integrating point-of-sale systems, kiosks, customer displays, and a specialized mobile application into one cohesive solution. It simplifies order management by enabling direct submissions from popular delivery platforms such as UberEats, JustEats, and Deliveroo straight to kitchen displays. Payment processing is fully integrated, ensuring compatibility with all major credit card providers. The intuitive conversational ordering interface allows staff to process orders quickly while also facilitating opportunities for cross-selling and upselling. Any updates to the menu can be implemented instantly across all POS devices, online platforms, digital signage, websites, and mobile applications, guaranteeing uniformity and precision. Gain valuable insights into your menu's performance with comprehensive reports detailing both your top-selling and least popular items. Signage can be easily adjusted to display current menus, order statuses, and even showcase interactions from social media and customer-generated content. Additionally, tap into detailed customer data to improve personalized service and uncover new growth opportunities with an array of reporting tools. Inventory management is also streamlined in real-time, helping to avoid shortages, minimize waste, curb overspending, and prevent theft. This well-rounded approach not only fosters a more productive operation but also significantly boosts customer satisfaction. In this way, restaurant owners can focus on what they do best—serving their guests.

Media

Media

Integrations Supported

Flipdish
Apple Pay
Atlas Direct Tips
Call2Kitchen
Deliveroo
Google Pay
Microsoft Azure
OPERA Cloud Central
Oracle MICROS Express Station
PAR Ordering
Paymentsense
Shipday
TableCheck
TimeShareWare
Twilio
Uber Eats
Vonage Business
Worldpay
Xero

Integrations Supported

Flipdish
Apple Pay
Atlas Direct Tips
Call2Kitchen
Deliveroo
Google Pay
Microsoft Azure
OPERA Cloud Central
Oracle MICROS Express Station
PAR Ordering
Paymentsense
Shipday
TableCheck
TimeShareWare
Twilio
Uber Eats
Vonage Business
Worldpay
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Company Facts

Organization Name

Jinoby

Company Location

United Kingdom

Company Website

jinoby.com

Categories and Features

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Cloud Kitchen Management

Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Recipe Costing

Analytics/Reporting
Demand Planning
Inventory Management
Menu Management
Nutrition/Allergen Management
Online Ordering
Point of Sale
Recipe Management

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

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