Simplesat
4.5 out of 5 starsRatings and Reviews 2 Ratings
Ratings and Reviews 0 Ratings
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What is Simplesat?
Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.
What is Miuros?
Miuros revolutionizes your data into actionable insights through AI-powered analytics, quality assurance, and automation specifically designed for growing customer service teams worldwide. With a wealth of customer service data available, we are committed to helping you unlock its maximum potential. The Miuros Intelligence Suite allows you to swiftly tackle intricate inquiries, improve customer interactions, and enhance operational effectiveness. Our flexible dashboards provide managers with the tools to make informed and unbiased decisions autonomously based on data. Moreover, our quality assurance solution is dedicated to empowering agents by identifying opportunities for their development and advancement. For more seasoned customer service teams, we present an AI-driven assistant that utilizes machine learning to automate routine tasks, enabling your team to concentrate on more complex challenges. In addition, our customer service data suite integrates effortlessly with platforms such as Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, guaranteeing a comprehensive view of your customer service operations. We take care of implementing your customer service data suite, freeing your IT department from involvement, so you can devote your attention to what really counts—improving service quality and ensuring customer satisfaction. Ultimately, Miuros is here to transform your customer service experience into one that is not only efficient but also remarkably effective.
Integrations Supported
Freshdesk
Intercom
Zendesk
Freshservice
Gmail
Jira Service Management
Kayako
Keap
LiveAgent
RangerMSP
API Availability
Has API
API Availability
Pricing Information
$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?
Pricing Information
€20 per month
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Pronto Holdings
Date Founded
2016
Company Location
United States
Company Website
www.simplesat.io
Company Facts
Organization Name
Miuros
Date Founded
2016
Company Location
France
Company Website
miuros.com
Categories and Features
Customer Feedback
Not specified
Customer Satisfaction
Analytics
Feedback Collection
Survey Management
NPS
Not specified
Survey
Data Analysis Tools
Email Marketing
Mobile Survey
Categories and Features
Data Analysis
Data Visualization
Predictive Analytics
Text Analytics