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What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

What is Promoter Ninja?

Leverage Promoter Ninja for NPS to effectively send out Net Promoter Score (NPS) surveys to your clients and collect their feedback with ease. This tool facilitates segmented analysis through a single interaction, making it easier to comprehend customer insights. Furthermore, Promoter Ninja for NPS offers the capability to distribute surveys in multiple languages, accommodating a wide range of customers. By utilizing these features, businesses can significantly boost customer engagement and enhance overall satisfaction levels, ultimately leading to improved loyalty and retention. Embracing such a platform can transform how organizations connect with their clientele.

Media

Media

Integrations Supported

Slack
CodeTwo Email Signatures 365
Datto RMM
Gmail
Jira Service Management
Kaseya VSA
Keap
Kustomer
Microsoft Teams
RangerMSP
Salesforce
ServiceNow
Signature 365
Trengo
Workers by Delos
Wufoo
Zapier
ZenMaid Software
Zoho Desk

Integrations Supported

Slack
SendGrid

API Availability

Has API

API Availability

Pricing Information

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?

Pricing Information

$10.00/month
Starting Price $12.31/month 1,000 surveys
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Company Facts

Organization Name

Hoshinplan Strategy

Date Founded

2015

Company Location

Spain

Company Website

www.promoter.ninja/

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Survey Management
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

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