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What is Sinch?

Engage with your customers in unprecedented ways across every available channel. Utilizing CPaaS and APIs for SMS, Voice, Video, and Verification, you can connect with any mobile device around the world within seconds. By fostering meaningful interactions with your customers, you can dramatically boost webshop orders, as evidenced by our partnership with a leading telecommunications company that implemented an intuitive online chatbot. Furthermore, we supported a well-known automotive company in re-engaging potential buyers who had previously been unresponsive to emails, which resulted in remarkable outcomes from their customized Rich SMS campaign. Are your clients forgetting crucial appointments? By introducing interactive SMS reminders, not only will you assist them, but you'll also improve your revenue streams. Our solutions are trusted by developers globally, enabling you to build with confidence and enhance your business with minimal code. By deepening your connections with customers and enriching their experience at every point of contact, you will ultimately foster increased satisfaction and loyalty. Don't miss the chance to revolutionize your customer interactions—seize the opportunity to elevate your business and witness its remarkable growth. Embrace innovative communication strategies that can redefine your customer relationship management.

What is CometChat?

CometChat serves as a versatile live chat platform that enables seamless interaction and collaboration between users and customers. Built with an API and Chat SDK, it can be installed either on-premises or in the cloud. This solution empowers users to engage in video, text, and voice conversations with their clientele, as well as share images through broadcast videos, enjoy games, and utilize whiteboards for enhanced communication. Among its key features, CometChat boasts WebRTC capabilities, file and screen sharing, real-time translation for different languages, and extensive customization options for layouts, languages, and color schemes. It also offers functionalities such as typing indicators, notifications for last seen status, read receipts, and a wide array of emojis and stickers, while allowing users to easily transition from text to video chatting. In addition to these primary features, CometChat provides several supplementary services, including broadcast messaging, guest login functionality, access to past messages, the ability to block or unblock users, and options for video broadcasting and voice notes. The pricing structure for this platform is determined by the number of monthly active users, and customer support is readily available through both email and phone channels, ensuring users receive assistance when needed.

Media

Media

Integrations Supported

Axis LMS
Bloomreach
CYPHER Learning
Chatlayer by Sinch
Comarch Loyalty Marketing Platform
Do Status
Facebook Messenger
Flutter
Instagram
Intercom
Inya.ai
Raven
React
Retainly
SAP Store
SMS Gatez
Solutions by Text
SuprSend
WhatsApp
WordPress

Integrations Supported

Axis LMS
Bloomreach
CYPHER Learning
Chatlayer by Sinch
Comarch Loyalty Marketing Platform
Do Status
Facebook Messenger
Flutter
Instagram
Intercom
Inya.ai
Raven
React
Retainly
SAP Store
SMS Gatez
Solutions by Text
SuprSend
WhatsApp
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$109.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sinch

Date Founded

2008

Company Location

Sweden

Company Website

www.sinch.com

Company Facts

Organization Name

CometChat

Company Location

India

Company Website

www.cometchat.com

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

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