Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CompanyCam Reviews & Ratings
    5,577 Ratings
    Company Website
  • Buildxact Reviews & Ratings
    233 Ratings
    Company Website
  • SafetyCulture Reviews & Ratings
    475 Ratings
    Company Website
  • HCSS Reviews & Ratings
    350 Ratings
    Company Website
  • WERX Reviews & Ratings
    34 Ratings
    Company Website
  • Bidtracer Reviews & Ratings
    39 Ratings
    Company Website
  • InEight Reviews & Ratings
    113 Ratings
    Company Website
  • Newforma Reviews & Ratings
    158 Ratings
    Company Website
  • Resco Inspections+ Reviews & Ratings
    67 Ratings
    Company Website
  • SharpeSoft Estimator Reviews & Ratings
    47 Ratings
    Company Website

What is SiteCapture?

SiteCapture is a comprehensive software platform tailored for field operations, incorporating both mobile and web applications that improve the consistency and efficiency with which teams collect, organize, manage, and report job site information, including high-quality images and videos, across various industries such as solar energy, property management, and construction. By implementing this solution, organizations can drastically reduce errors in documentation, lessen the frequency of site visits, and accelerate project completion times through a unified system. The platform provides customizable smart forms and templates designed for on-site inspections, surveys, and data collection, ensuring that any photographs and entries are automatically linked to GPS coordinates, timestamps, and device details, all of which are updated in real time with cloud storage. This feature allows office personnel to quickly review, approve, and act on the information without unnecessary hold-ups. Furthermore, the platform is equipped with robust tools for managing visual content, enabling users to categorize, mark, annotate, and validate photos and videos from each job, thus maintaining a thorough history and context for every site visit, which ultimately improves project management and accountability. Additionally, the integration of real-time data synchronization fosters better communication among team members, contributing to a more effective workflow overall.

What is IrisCX?

IrisCX is a cutting-edge video platform designed specifically for enterprises in the home product and service sector, transforming customer engagement during every phase of product selection, installation, and ongoing support. By allowing seamless video interactions without the requirement of apps, IrisCX enables customers to effortlessly reach out to experts with just a click, greatly improving the experience of real-time assistance. The platform's AI-driven features, such as VisualBot and VisualGuide, enhance the customer experience by allowing users to express their issues through both visual and verbal means, resulting in accurate defect summaries that eliminate the need for extensive typing. Moreover, IrisCX simplifies communication by automatically sending these summaries to service teams via integrations with tools like Zapier and webhooks, guaranteeing swift and organized responses. For home builders, IrisCX greatly enhances client relationships by providing virtual tours throughout the construction journey and streamlining post-possession warranty services, reducing the need for physical visits and increasing first-call resolution rates. In essence, IrisCX not only boosts operational efficiency but also cultivates deeper connections between businesses and their clientele, ultimately leading to improved customer satisfaction and loyalty. This innovative approach positions IrisCX as a game-changer in the realm of customer service and engagement.

Media

Media

Integrations Supported

Zapier

Integrations Supported

Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$110 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SiteCapture

Date Founded

2009

Company Location

United States

Company Website

sitecapture.com

Company Facts

Organization Name

IrisCX

Company Location

Canada

Company Website

www.iriscx.com

Categories and Features

Construction Management

Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Timesheets

Popular Alternatives

Popular Alternatives

Visual Assistance Reviews & Ratings

Visual Assistance

OptimaTech Limited
CloudVisit Reviews & Ratings

CloudVisit

Aurora Software Technology
CloudVisit Reviews & Ratings

CloudVisit

Aurora Software Technology
Dynamics 365 Remote Assist Reviews & Ratings

Dynamics 365 Remote Assist

Microsoft Dynamics 365