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What is SiteGlue?

Each SiteGlue Chatbot account comes equipped with an essential lead capture conversation system that facilitates immediate interaction with website visitors, gathers crucial customer information, and swiftly notifies you and your team about potential leads through email. This conversation flow is designed to identify the unique requirements of prospective clients and offers them options to either Request an Appointment or Get Questions Answered. Whichever path they choose, your AI-Powered Live Chat agent ensures the collection of important details like name, phone number, and email address, guaranteeing that you receive prompt email notifications about potential leads for timely follow-up via phone calls, texts, or emails through the SiteGlue Dashboard. By registering today, you can have AI-Powered Live Chat operational on your website as soon as tomorrow. Take advantage of our pre-built, industry-specific chatbot templates to respond to common inquiries, gather contact information, and effectively channel hot leads to your phone, email, and CRM, thus providing uninterrupted service every hour of every day. Elevate your customer engagement and streamline your communication with our cutting-edge solutions, and witness firsthand the positive impact on your business growth.

What is Jenny?

Minimize monotonous tasks by up to 87%, empowering your service representatives to focus on more intricate customer concerns and serve a larger volume of clients per hour than ever before. Achieve faster initial responses and quicker resolution times while improving messaging assistance and website engagement. Encourage customers to move away from traditional phone and email support avenues. Provide instant help, address common inquiries promptly, and capture leads through an independent chatbot solution. JennyBot seamlessly integrates into your live chat system and effectively resolves more than 80% of routine questions, allowing human agents to devote their time to more complex issues. Enhance the purchasing journey on a broad scale and take advantage of upselling possibilities by combining human support with the efficiency of AI-driven conversational automation. Offer 24/7 customer assistance with swift replies and automated handling of tasks like inventory checks, delivery notifications, and ticket creation. By automating customer interactions, your team can recover up to 330 hours of productivity each month, significantly boosting effectiveness and operational productivity. This transformation not only elevates service quality but also fosters a more enjoyable experience for customers, ultimately leading to higher satisfaction levels. Additionally, the integration of such technology can position your organization as a leader in customer service innovation.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$15.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LokalMotion

Date Founded

2016

Company Location

United States

Company Website

getsiteglue.com

Company Facts

Organization Name

GetJenny

Date Founded

2014

Company Location

Finland

Company Website

getjenny.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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