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one.comComprehensive plan: Website tools, hosting, customized email, and much more await you. We are dedicated to guiding you at every stage of your journey. Whether you're registering a new domain or transferring an existing one, we've got you covered. Build your website and achieve the success you envision. Take the first step by registering an ideal domain name today. If you already have a domain, we can assist you with the transfer process seamlessly. You can use our Website Builder for a straightforward experience or opt for the more advanced WordPress platform. In just a few easy steps, you can design a stunning and adaptable website that attracts visitors. Expand your audience and showcase the hard work you've invested in your project. With all our plans, you’ll receive a complimentary domain for the first year. Our user-friendly website builder is designed to help you realize your online aspirations effortlessly. Additionally, leveraging Google Ads can significantly boost your site's traffic. Sign up now to enjoy a one-month free trial, and don’t hesitate to reach out to our friendly support team, available around the clock, every day of the year. Every plan also comes with a free SSL certificate, ensuring your website's security from day one and providing peace of mind as you grow your online presence.
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What is SiteOps?
SiteOps offers 24/7 surveillance for Joomla, WordPress, and PrestaShop sites, delivering extensive oversight on various aspects such as downtime, SSL certificates, DNS records, WHOIS/domain expiry, SEO performance, security protocols, backups, and server metrics.
Key features include uptime monitoring every 30 seconds from eight distinct locations worldwide, alerts for SSL, DNS, and WHOIS expirations, along with security evaluations that assess HTTP headers, Safe Browsing statuses, and brute-force attack vulnerabilities.
Moreover, the platform analyzes SEO metrics, Core Web Vitals, and PageSpeed scores, while providing backup solutions via Akeeba for Joomla users and UpdraftPlus for those using WordPress.
The server metrics that are tracked include PHP, MySQL, server load, TCP port statuses, and IP reputation, supported by specialized agents for Joomla versions 4, 5, and 6, in addition to WordPress and PrestaShop.
Users are notified through multiple channels such as Email, SMS, Slack, Telegram, Discord, Teams, and Webhook integrations, ensuring they are always informed.
For agencies, a multi-site dashboard is available, and a white-label solution can be employed for personalized branding.
Additionally, the service adheres to GDPR regulations and is hosted in Europe, with pricing options between €10 and €79 per month, complemented by a 10-day free trial allowing potential customers to assess the features.
This comprehensive service is designed to cater to the diverse needs of website owners, making it a valuable asset for maintaining optimal online performance.
What is RSTickets!Pro?
We are excited to announce an update to RSTickets!Pro, our ticketing system designed for HelpDesk, which has been enhanced to ensure it aligns with the forthcoming Joomla! 4 release. Although the stable version hasn't been officially released yet, we are dedicated to ensuring RSTickets!Pro remains compatible with Joomla! 4 by implementing significant upgrades. Numerous enhancements have been incorporated into RSTickets!Pro, including streamlined source code and aesthetic updates that create a cohesive user experience for both Joomla! 3 and Joomla! 4 users. In addition, all RSDirectory! settings have been centralized within the Configuration tab, organized by importance to facilitate easier navigation. Our platform guarantees a secure and private setting for customers, enabling them to manage and respond to tickets directly through email. To keep everyone informed during the ticketing process, multiple email alerts are dispatched to both customers and staff members. This update not only showcases our dedication to improving user experience but also reinforces our ongoing commitment to providing an effective support system for all our users. We believe these enhancements will significantly elevate the overall functionality of RSTickets!Pro.
Media
No images available
Integrations Supported
Joomla!
PrestaShop
WordPress
API Availability
Has API
API Availability
Has API
Pricing Information
$0
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SiteOps
Date Founded
2009
Company Location
France
Company Website
www.siteops.fr
Company Facts
Organization Name
RSJoomla!
Company Location
United States
Company Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Categories and Features
Website Monitoring
Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management