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What is Skalin?

Skalin is the Customer Success Platform built for B2B SaaS mid-market teams that want to protect revenue and grow their accounts without a months-long implementation. Designed for Customer Success teams of 1 to 15 people, Skalin centralizes every customer signal — product usage, interactions, support, billing — into one 360° view, and uses AI to turn that data into clarity. The self-calibrating Smart Health Score flags accounts at risk of churn before renewal conversations go wrong. Skalin AI prepares meetings and answers account questions in seconds, while automated Playbooks keep your team proactive. Where enterprise platforms like Gainsight or Planhat demand three to six months and a dedicated admin, Skalin is live in under a month, setup included. Rated 4.9/5 on G2 and Capterra, it's the only French platform in its category. Transparent public pricing from €569/month.

What is Butter?

Butter is revolutionizing the payment recovery process for direct-to-consumer and SaaS subscription brands by swiftly and effectively addressing failed payments and subscriber retention, resulting in over 5% growth in annual recurring revenue. This innovative approach not only enhances customer satisfaction but also strengthens brand loyalty in an increasingly competitive market.

Media

Media

Integrations Supported

Stripe
Chargebee
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
Microsoft Outlook
Mixpanel
Pendo
Pipedrive
Salesforce
Segment
Sellsy
Slack
Zapier
Zendesk

Integrations Supported

Stripe
Braintree
Recharge

API Availability

Has API

API Availability

Has API

Pricing Information

569€/month
Skalin offers transparent, public pricing — a rarity in a category dominated by quote-only vendors.

The Scale plan starts at €569/month (billed annually) and includes the full platform: the AI-powered Smart Health Score, automated Playbooks, the 360° Customer View, Skalin AI, analytics, and the complete API. It comes with 5 CSM seats, unlimited read-only licenses, and onboarding included — with a dedicated CSM to get your team live in under a month, no setup fees.

Additional CSM seats and optional add-ons — such as the Client Portal, expansion pipeline, and team tracking — are available for larger or more mature CS organizations.

Skalin does not offer a free version or a free trial.

Pricing Information

Butter's pricing is based on the value we deliver: we think it’s fair to only bill on the revenue we actually recover. Book a free payment health analysis to get started.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Skalin

Company Location

France

Company Website

www.skalin.io

Company Facts

Organization Name

Butter Payments

Date Founded

2020

Company Location

United States

Company Website

www.butterpayments.com

Categories and Features

Churn Prevention

Not specified

Customer Success

Account Alerts
Account Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics

Categories and Features

Billing and Invoicing

Dunning Management

Churn Prevention

Not specified

Customer Success

Not specified

Payment Processing

Not specified

Recurring Billing

Not specified

SaaS Billing

Not specified

Subscription Management

Dunning Management
Recurring Billing
Revenue Recovery Tools

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