Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CrankWheel Reviews & Ratings
    187 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    865 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    591 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • Checksum.ai Reviews & Ratings
    1 Rating
    Company Website
  • ManageEngine OpManager Reviews & Ratings
    1,660 Ratings
    Company Website
  • Monitask Reviews & Ratings
    370 Ratings
    Company Website
  • Uptime.com Reviews & Ratings
    446 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,013 Ratings
    Company Website
  • DeskTime Reviews & Ratings
    955 Ratings
    Company Website

What is Skalin?

Skalin provides B2B SaaS companies with the tools they need to optimize customer onboarding, engagement, and growth through an all-encompassing 360° view that leverages AI-based Health Scores and advanced automation functionalities. By integrating fluidly with the tools you already utilize, such as your SaaS platform, CRM, and collaborative workspaces, Skalin effortlessly gathers customer data, enabling rapid assessments of customer health, tracking of product usage, monitoring of email interactions, management of support requests, review of meetings, and evaluation of revenue in a centralized location. Our intelligent algorithms continuously analyze customer data, autonomously detecting potential risks without requiring any manual effort, which transforms your approach to customer management. Departing from the outdated "if-then" logic present in prior systems, our integrated AI begins its work immediately, needing no setup time whatsoever. This allows for easy identification of customers who may require assistance, thereby minimizing the time spent in uncertainty and maximizing customer support availability. With a range of customizable templates, workflows can be tailored to your specific needs, preventing duplicated efforts among team members and ensuring that essential tasks are handled promptly and effectively. This organized methodology not only boosts operational efficiency but also greatly enhances overall customer satisfaction and retention rates, making it a vital asset for any growing business. In this way, Skalin stands out as a transformative solution for companies aiming to elevate their customer experience.

What is Raaft?

Raaft helps software-as-a-service (SaaS) businesses minimize customer churn while enhancing the feedback they receive from their users. The platform offers a no-code retention mechanism that activates when subscribers choose to cancel, allowing you to engage them by asking for their reasons for leaving and offering tailored responses. By gathering more insightful feedback, companies can make informed decisions to improve their products, ultimately leading to a more satisfied customer base and prolonged subscription durations. Additionally, this approach fosters a deeper understanding of customer needs and expectations.

Media

Media

No images available

Integrations Supported

Chargebee
Stripe
Zapier
Baremetrics
Braintree
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
Microsoft Outlook
Mixpanel
Paddle
Pendo
Pipedrive
Salesforce
Segment
Sellsy
Slack
Zendesk

Integrations Supported

Chargebee
Stripe
Zapier
Baremetrics
Braintree
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
Microsoft Outlook
Mixpanel
Paddle
Pendo
Pipedrive
Salesforce
Segment
Sellsy
Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Skalin

Company Location

France

Company Website

www.skalin.io

Company Facts

Organization Name

Raaft

Date Founded

2018

Company Location

United States

Company Website

www.raaft.io

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Popular Alternatives

Popular Alternatives

Ackee Reviews & Ratings

Ackee

Ackee Digital Enterprises