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What is Skeepers?

Our all-encompassing SaaS solution tackles every dimension of Customer Engagement, including management, marketing activation, and the measurement of ROI. We help brands foster a revitalized and cohesive relationship with their customers, which is essential for success in today's consumer-oriented environment. Our offerings are specifically crafted to strengthen the bond between businesses and their audiences, turning customer interactions into lucrative opportunities. We enable organizations to collect and leverage customer insights, allowing for informed, data-driven strategies that facilitate business advancement. By utilizing our integrated platform, companies can effectively gather and analyze customer feedback, transforming their clientele into priceless resources. Moreover, our technology employs artificial intelligence to boost sales both online and in physical retail spaces. Through our services, businesses can engage their target audience by executing tailored marketing campaigns across a variety of channels. We also provide an innovative platform for hosting live shopping experiences and personal sessions via live video streaming, which can be integrated into e-commerce sites and social media, further enriching customer engagement and sales opportunities. This comprehensive strategy not only keeps your brand relevant but also strengthens its presence in a rapidly changing marketplace, ensuring you adapt and thrive. Ultimately, our platform equips you with the tools necessary to navigate the complexities of modern customer relationships with confidence and efficiency.

What is GetFeedback?

Gain a deep understanding of your clientele. Customer experience management designed for Salesforce empowers you to effectively prioritize your customers. By merging feedback data with Salesforce insights, you can develop a holistic view of the customer journey. When feedback is integrated within Salesforce, it stays current and easily accessible. This allows for quick reactions to critical feedback and supports proactive changes within your organization that can create significant improvements. Transform your customer experience in just a matter of days instead of taking months. Whether you are just starting with Salesforce or have extensive experience, GetFeedback streamlines the initiation of a CX strategy that aligns with your goals. Over 10,000 leading brands worldwide rely on this solution for managing their customer experiences. By making decisions based on real-time data, you can cultivate stronger customer relationships and propel your business forward. Ultimately, leveraging this approach can lead to increased customer loyalty and sustained growth.

Media

Media

Integrations Supported

BigCommerce
Magento
PrestaShop
Primeur
Salesforce Agentforce Commerce
Shopify
WooCommerce

Integrations Supported

5X
Campaign Monitor
Echoes
Kapiche
KonnectzIT
QEval
Salesforce
Salesforce Agentforce Education

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Skeepers

Date Founded

2012

Company Location

France

Company Website

skeepers.io/en/

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.getfeedback.com

Categories and Features

Customer Experience

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Live Shopping

Not specified

NPS

Not specified

Product Review

Not specified

Review Management

Not specified

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

Online Quiz Makers

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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