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What is Skit?

Elevate your offerings by integrating voice and conversational intelligence through a self-sustaining platform that adapts and grows over time. This innovative multilingual Voice AI-powered contact center automation solution is designed to mimic human conversations effectively. VIVA utilizes a unique conversation design approach to accurately interpret user intent, enabling it to generate customized interactions with customers on the fly. Supporting ten languages and more than 160 dialects, it operates continuously without interruption. By enhancing contact center efficiency, it provides considerable advantages with its Voice AI banking solutions tailored for today's digital environment. Improve your customer engagement processes, cut costs, and optimize resource allocation with digital voice agents that can hold personalized, empathetic, and proactive conversations in real-time. Augmented Voice Intelligence offers a groundbreaking method that merges human skills with machine productivity. This synergistic approach enhances customer service quality, ensuring that technology and personnel collaborate seamlessly to fulfill client demands. As a result, businesses can reach unprecedented levels of operational effectiveness and customer satisfaction, paving the way for a future where service excellence is the norm. Ultimately, the integration of these advanced technologies not only meets current expectations but also anticipates future needs, setting a new standard in customer interactions.

What is AurionX?

AurionX is an advanced Conversational AI platform that enables companies to deploy intelligent voice agents at unprecedented speed and scale. With its AI-powered copilot, teams can design call flows quickly without the burden of prompt engineering or technical complexity. The platform supports both inbound customer service and outbound outreach, making it versatile for sales, support, and engagement use cases. Real-time visualization and QA tools allow users to see exactly how the AI makes decisions, ensuring transparency and reliability. Structured event reporting transforms every call into valuable business data, while its seamless integration capabilities allow information to flow directly into existing systems. Through MCP integration, AurionX executes APIs mid-conversation, enabling live data lookups and context-aware responses. The RAG-powered knowledge base delivers instant, accurate information, reducing call handling times and improving customer satisfaction. Businesses benefit from faster launches, streamlined operations, and enhanced agility in scaling their contact center capabilities. AurionX is also expanding beyond voice, with SMS, web chat, and other non-voice channels coming soon. Ultimately, AurionX is more than a tool—it’s a platform built to replace traditional agents with AI that learns, adapts, and delivers results.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.15 per minute
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Skit.ai

Company Location

India

Company Website

skit.ai/

Company Facts

Organization Name

AurionX

Date Founded

2024

Company Location

United States

Company Website

Www.aurionx.ai

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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