Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Monitask Reviews & Ratings
    4.8 out of 5 stars 358 Ratings
    Company Website for Monitask
  • DeskTime Reviews & Ratings
    4.5 out of 5 stars 954 Ratings
    Company Website for DeskTime
  • Yoffix Reviews & Ratings
    4.8 out of 5 stars 90 Ratings
    Company Website for Yoffix
  • Hubstaff Reviews & Ratings
    4.4 out of 5 stars 4,055 Ratings
    Company Website for Hubstaff
  • Edgefinity IoT Reviews & Ratings
    4.8 out of 5 stars 6 Ratings
    Company Website for Edgefinity IoT
  • Insightful Reviews & Ratings
    4.7 out of 5 stars 707 Ratings
    Company Website for Insightful
  • Servers.com by Nexcess Reviews & Ratings
    4.8 out of 5 stars 15 Ratings
    Company Website for Servers.com by Nexcess
  • Proton VPN Reviews & Ratings
    4.6 out of 5 stars 41,009 Ratings
    Company Website for Proton VPN
  • WorkTango Reviews & Ratings
    4.7 out of 5 stars 1,554 Ratings
    Company Website for WorkTango
  • Breathe Reviews & Ratings
    4.4 out of 5 stars 655 Ratings
    Company Website for Breathe

What is SkypeTime?

The SkypeTime platform serves as an online tool that integrates various services designed to collect and analyze user data linked to corporate systems like Skype for Business, Exchange, SharePoint, and RDG. By leveraging information derived from server log files, SkypeTime produces reports that highlight user presence at work, activities involving external connections, and assesses these against scheduled work hours to pinpoint any inconsistencies in workplace behavior or potential threats to corporate network security. The main feature of the platform captures presence updates from Skype for Business through server logs, while also pulling data regarding access to internal corporate resources from external networks via IIS and ARR server log files, along with records from the RDG event log. Furthermore, it systematically monitors employee attendance, documenting the commencement and conclusion of workdays, breaks, instances of lateness or overtime, and also tracks periods of vacation, compensatory time off, business travel, sick leave, and remote work setups. This thorough oversight not only promotes adherence to labor laws but also reinforces security measures within the organization, fostering a reliable and efficient workplace environment. By ensuring that all aspects of employee attendance and network access are meticulously recorded and analyzed, organizations can enhance their operational integrity.

What is Instant Chime?

Quickly launch a cloud-based Instant Chime application with our expert assistance, typically ready to go in less than 24 hours. Transform your service desk and support teams, empowering your IT service desk agents to excel in their roles. Channel both internal and external instant messaging click-to-chat requests from your website or other platforms directly to your sales or support teams, making the most of your Microsoft O365 subscription. Boost agent productivity and knowledge management by allowing them to handle multiple chat interactions simultaneously, ensuring they are resolved efficiently. Enhance your ability to manage cases with fewer resources while decreasing average response times. Enable connections between employees or customers and agents from any location via Microsoft Skype for Business. Utilize your existing Microsoft Skype for Business (S4B) accounts to direct incoming service or sales inquiries, creating seamless web chats between S4B and your platform. This cutting-edge solution not only optimizes communication but also cultivates a more agile support environment, leading to improved customer satisfaction. With our system, your organization can expect a notable increase in overall efficiency and responsiveness.

Media

Media

Integrations Supported

Integrations Supported

Microsoft Teams
Skype
Slack
e-bot7

API Availability

API Availability

Pricing Information

$5 per month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hardpoint

Date Founded

2009

Company Location

Cyprus

Company Website

skype-time.com

Company Facts

Organization Name

Instant Technologies

Date Founded

2002

Company Location

United States

Company Website

www.addchime.com/index.html

Categories and Features

Employee Monitoring

Activity Monitoring
Time & Attendance
Time Tracking

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Contract/License Management
Dashboard
Project Management
Release & Deployment Management
Self Service Portal

Popular Alternatives

Popular Alternatives

Zoho Desk Reviews & Ratings

Zoho Desk

Zoho
4.9 out of 5 stars
ALVAO Service Desk Reviews & Ratings

ALVAO Service Desk

ALVAO
5.0 out of 5 stars
ManageEngine Exchange Reporter Plus Reviews & Ratings

ManageEngine Exchange Reporter Plus

Zoho
4.0 out of 5 stars