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What is Slaask?

Introducing the ultimate app for customer service tailored specifically for Slack users. This innovative platform consolidates all communications from your team and clients into a single, centralized hub. Our dedicated product and support team focus exclusively on the Slack ecosystem, reflecting our deep commitment to enhancing customer messaging within this environment. No other company can match our unwavering dedication to this specialized niche. Slack is ingrained in our identity as a business, and notably, we are the first company to be fully funded while exclusively operating within Slack. You can engage with prospects and clients across various channels—whether through your website, social media, mobile apps, or email—directly in Slack! It is essential for businesses to adapt to where their customers are, rather than forcing customers to adapt to them. If your aim is to streamline customer communications and provide your team with a unified control center, then Slaask is the perfect solution for you. Not only is Slaask an outstanding tool for customer messaging, but it also empowers you to design a customized chatbot that harmonizes with your brand identity, further enhancing the customer interaction experience. By choosing Slaask, you will transform the way your organization engages with its audience in today's digital landscape while ensuring a more personalized approach to customer service.

What is Ideta?

Ideta enables businesses to develop personalized chatbots and voicebots without any programming skills required. Additionally, users have the freedom to customize their chatbot's visual elements to align perfectly with their website's aesthetic. The bot can be launched across various communication platforms, such as Facebook Messenger, landing pages, Twilio phone numbers, and Microsoft Teams, among others. Moreover, any software can seamlessly integrate through an API, eliminating the need for coding. Users can effortlessly connect to a range of software using top-notch Natural Language Processing tools like Dialogflow, Luis, and Watson, allowing for easy transitions between different solutions. This flexibility ensures that businesses can tailor their customer interactions to meet specific needs effectively.

Media

Media

Integrations Supported

Dialogflow
Facebook
Google Analytics
Slack
Stackreaction
Zapier
Baremetrics
Cerb
ConnectWise ScreenConnect
Drupal
HubSpot CRM
HubSpot Customer Platform
Jira
Kit
LiveAgent
Mailjet
Median Cobrowse
Nimble
Zendesk

Integrations Supported

Dialogflow
Facebook
Google Analytics
Slack
Stackreaction
Zapier
Twilio

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

19€
Starter Plan: 19€/month
Starter AI: 59€/month
Professional: 299€/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Slaask

Date Founded

2015

Company Location

United States

Company Website

slaask.com

Company Facts

Organization Name

Ideta

Date Founded

2018

Company Location

France

Company Website

ideta.io

Categories and Features

Chatbot

Not specified

Conversational Marketing

Audience Segmentation
Chatbot
Group Messaging
Lead Distribution
Lead Qualification
Mobile Messaging
Video Chat

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Self Service Portal
Surveys & Feedback

Categories and Features

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Website Visitor Tracking

Voice Bot

Not specified

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