SlickText Reviews & Ratings

SlickText

5.0 out of 5 stars

Ratings and Reviews 27 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is SlickText?

SlickText stands out as the leading platform for text messaging, having transformed the way businesses leverage this communication tool since its inception in 2012. With its award-winning software, SlickText serves more than 40,000 clients across North America, including prominent names like ESPN and FedEx. The company operates out of two main locations: Jamestown, NY, and Nashville, TN. To discover more about its offerings, you can explore slicktext.com, where you’ll find various resources and information about their services. This platform not only enhances customer engagement but also helps businesses gain a significant edge in the competitive market.

What is Ovation?

Transforming guest feedback into practical insights can significantly increase your revenue. By understanding the sentiments of both on-site and off-site customers, you can quickly resolve issues, elevate your 5-star ratings, and streamline the process of gathering insights to improve customer retention. Gather essential customer data across all your locations, regardless of whether interactions occur through third-party delivery or online orders. Experience a remarkable improvement in measuring satisfaction, achieving results that are 18 times more efficient than conventional methods. With Ovation’s customer chat platform, your staff can promptly engage with guests to resolve their concerns and actively win them back in real-time. Enhance customer satisfaction through swift communication, which proves to be 16 times more effective than depending solely on online reviews. Leverage our sophisticated machine learning algorithms to identify areas that need improvement, both on-site and off-site. Furthermore, develop a deeper insight into individual customer preferences, enabling your marketing team to customize strategies based on specific behavioral traits and boost overall engagement. This comprehensive approach not only elevates customer satisfaction but also fosters loyalty and promotes sustained revenue growth, ensuring long-term success. As a result, businesses can cultivate stronger relationships with their clientele, ultimately leading to a more vibrant and profitable enterprise.

Media

Media

Integrations Supported

AWeber
ActiveCampaign
Campaign Monitor
Constant Contact
Drip
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Keap
Mailchimp
Make
Meta Ads
Pinterest Ads
Salesforce
Shopify
Slack
Zapier

Integrations Supported

Incentivio
Mosaic by MethodWorx
Olo

API Availability

Has API

API Availability

Pricing Information

$29.00/month
Starts at $29/month for 500 credits that rollover. Contact us for annual plan discounts.
Free Trial Offered?

Pricing Information

$149 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SlickText

Date Founded

2012

Company Location

United States

Company Website

www.slicktext.com

Company Facts

Organization Name

Ovation

Date Founded

2017

Company Location

United States

Company Website

www.ovationup.com

Categories and Features

Bulk SMS

Not specified

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder

Categories and Features

Customer Experience

Not specified

Review Management

Not specified

SMS Marketing

Not specified

SMS Survey

Not specified

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