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What is Smarketing Cloud?

Smarketing Cloud is a comprehensive platform that integrates artificial intelligence to transform sales and marketing efforts, with the goal of improving customer engagement and driving business growth. By unifying customer relationship management (CRM), sales processes, marketing automation, and AI capabilities into a single interface, it allows organizations to efficiently oversee their contact lists, develop targeted customer segments, and automate various workflows. This platform excels in multi-channel marketing, providing functionalities to launch campaigns across diverse channels, including email, SMS, Messenger, and WhatsApp, along with tools for workflow automation, audience segmentation, and in-depth analytics. With its CRM features, Smarketing Cloud equips businesses with effective contact management systems, detailed profiles of companies, and a comprehensive 360° view of their customers, which enhances their ability to deliver personalized experiences and refine sales strategies. Furthermore, the platform offers advanced sales tools for lead generation, deal tracking, and pipeline management, which significantly speeds up the process of closing deals for sales teams. Ultimately, Smarketing Cloud is crafted to boost operational efficiency while ensuring a fluid experience for both companies and their clientele, fostering deeper connections and loyalty. This ensures that businesses can adapt quickly to changing market demands while maintaining high levels of customer satisfaction.

What is Infer?

Infer is a software-as-a-service platform that harnesses artificial intelligence, seamlessly connecting with a range of MarTech solutions to provide sophisticated predictive lead and account scoring, along with the management of highly detailed profiles. By accurately identifying the most promising leads, businesses can develop highly targeted segments and personalize their outreach efforts on a grand scale, resulting in a notable increase in conversion rates. The platform features advanced predictive lead scoring and profile management tools tailored to enhance and optimize sales and marketing operations. It enables the real-time assessment of large quantities of incoming leads, contacts, and accounts, which ultimately boosts return on investment by refining marketing qualified leads and steering sales focus toward those with the greatest revenue potential. Additionally, Infer supports fair and effective lead distribution among sales teams and assesses campaign performance by market segment, fostering ongoing enhancements in targeting and segmentation tactics. As organizations leverage these robust capabilities, they can ensure not only the identification of high-value prospects but also the efficient maximization of their outreach strategies, which is critical in today’s competitive landscape. This comprehensive approach empowers businesses to stay ahead of the curve in attracting and retaining customers.