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What is Smart Host CRM?

Transform your guest information into a powerful resource with Smart Host CRM software! We partner with you to turn your initial visitors into loyal, high-value customers. Smart Host provides a robust solution for managing your guests with professionalism and personalized communication. By utilizing Smart Host, you can strategically analyze the data gathered from your guests. This enables you to create customized offers and run focused newsletter campaigns, enhancing your interaction with clients while increasing your overall booking figures. Furthermore, we simplify routine processes, allowing you to dedicate more time to meaningful guest interactions. This not only sounds promising, but it is genuinely effective! Don’t allow the valuable guest data in your PMS to be underutilized; instead, use it to improve your communication and provide an exceptional vacation experience. With our cutting-edge Smart Host features, you can engage your guests from the very first proposal. Boost your guest interaction and observe your business flourish as a result! In doing so, you’ll not only retain customers but also build lasting relationships that benefit your brand.

What is Experience Hotel?

A growing number of emails are being read on smartphones, while many reservations are finalized on desktop computers, leading to difficulties in accurately assessing the revenue from your email marketing strategies. Fortunately, our state-of-the-art tracking system enables precise monitoring of all bookings generated by your email campaigns, capturing them whether they happen instantly or after a few days and accounting for various devices like tablets or computers. Alarmingly, research indicates that approximately 30% to 40% of travelers fail to report their concerns to your front desk, which can result in a lack of satisfaction and potentially negative online reviews. To combat this issue, we provide a robust database that centralizes individual guest information, making sure that all pertinent details are organized in one location. Furthermore, we implement unique identifiers such as email addresses, phone numbers, and passport numbers to effectively reduce duplicate records. This method not only enhances your insight into guest experiences but also significantly bolsters your capacity to address their needs promptly and efficiently. By streamlining the process of managing guest data, you can foster better relationships with your patrons and improve overall satisfaction rates.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€2.5 per room per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smart Host

Date Founded

2016

Company Location

Germany

Company Website

www.smart-host.com/en/home

Company Facts

Organization Name

Experience Hotel

Date Founded

2013

Company Location

United States

Company Website

www.experience-hotel.com

Categories and Features

Categories and Features

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