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What is Smart Hotel Software?

Exceptional products paired with outstanding support. We strive to go above and beyond to ensure you deliver the finest experience for your guests. This applies to all types of businesses, including motels, resorts, and hotels. Regardless of your property's size, we have tailored solutions for you. Our team of implementation specialists will collaborate closely with your staff to confirm that our offerings align with your business needs. We will demonstrate how to utilize our tools effectively, helping you save time while maximizing revenue from each guest interaction. Transitioning to new software can be seamless and stress-free. We stand by our work with a guarantee: if you're not completely satisfied, we will refund your money. Whether you manage motels, resorts, or boutique hotels, we have the right solution for your property. Our comprehensive offerings efficiently handle reservations, deposits, check-outs, guest files, payments, sales, audit reports, and guest folios, ensuring a smooth operation for every aspect of your business. With our support, you can focus on what truly matters—providing an exceptional experience for your guests.

What is Doubleknot?

Doubleknot is a software solution designed to optimize management processes for various organizations, providing an extensive suite of tools for managing ticket sales, memberships, event registrations, reservations, donations, and retail sales. This platform is especially beneficial for visitor-focused institutions, such as zoos, museums, day camps, and retreat centers, in addition to non-profit and mission-oriented organizations. Renowned for its intuitive design, Doubleknot incorporates a range of integrated features, which include communication tools, email marketing, payment processing, event planning, and comprehensive reporting and analytics. These functionalities empower users to boost their operational productivity while fostering better connections with their audience. Ultimately, Doubleknot serves as a versatile tool that can adapt to the specific needs of diverse organizations, enhancing their overall effectiveness.

Media

Media

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
QuickBooks Online
Sage 100
protel MICE

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smart Hotel Software

Date Founded

1990

Company Location

Canada

Company Website

www.smarthotelsoftware.com

Company Facts

Organization Name

Doubleknot

Date Founded

1998

Company Location

United States

Company Website

www.doubleknot.com

Categories and Features

Channel Management

Campaign Management
Incentive Management
Opportunity Management
Order Management
Product Management

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hotel CRM

Not specified

Retreat Management

Not specified

Categories and Features

Event Registration

Not specified

Museum

Event Management
Gift Shop POS
Membership Management
Ticketing

Nonprofit

Donor Management
Dues Management
Event Management
Member Database
Membership Management

Retreat Management

Not specified

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