Customers.ai Reviews & Ratings

Customers.ai

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 2 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 1 out of 5 stars

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What is Smart Recognition?

Smart Recognition is an innovative technology designed to recognize visitors on websites, applicable for both business-to-business and business-to-consumer models. It transforms unidentified website traffic into potential leads. Utilizing artificial intelligence, our platform monitors visitor activities, discerns companies, and provides comprehensive contact information—all without relying on cookies. Smart Recognition boasts the most competitive pricing in the identity resolution sector, enabling businesses to connect with motivated prospects and tailor their marketing strategies effectively. This also contributes to enhanced sales performance. Moreover, our data-centric solutions empower enterprises to boost return on investment while elevating customer interaction and satisfaction. By leveraging these insights, companies can better understand their audience and refine their outreach efforts.

What is Customers.ai?

Customers.ai is an AI-powered ecommerce identity resolution and customer engagement platform that helps businesses identify website visitors, analyze shopping behavior, and activate personalized marketing campaigns. The software uses its proprietary X-Ray identity resolution technology to recognize visitors and connect activity across browsers, devices, and separate website sessions. Its tracking capabilities collect customer journey information such as visited pages, referral sources, return visits, time spent on the website, and shopping engagement. Identity enrichment tools associate available contact information and customer attributes with behavioral records to support more targeted marketing activities. Alfred, the platform's AI audience agent, uses machine learning models trained on merchant-specific customer behavior to predict purchase likelihood and create actionable audience segments. Customers can be classified into high-, medium-, and low-intent groups, allowing marketers to prioritize likely buyers and reduce unnecessary outreach. Integration with Klaviyo enables businesses to synchronize customer information, improve audience segmentation, and activate automated email flows based on shopping behavior. Customers.ai also provides email deliverability tools for contact validation, list hygiene, warming, and improved message placement in recipients' inboxes. Its Inboxer technology is designed to help marketing emails reach primary inboxes rather than being filtered into promotional categories. Additional marketing capabilities include advertising audience synchronization with Meta and Google, direct mail retargeting, CRM enrichment, and automated activation of customer segments through connected applications. The platform offers customer journey analytics, revenue attribution, developer APIs, webhooks, and integrations that help Shopify brands manage acquisition, retention, and email marketing performance.

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Integrations Supported

BirdSend
Campaign Monitor
Campaigner
ClickFunnels
Customer.io
Drip
Kit

Integrations Supported

Axis LMS
Easyflow
Facebook
Facebook Messenger
GoHighLevel
Meta Ads
Salesforce
Semrush
Sendlane
Shopify
WP-Chatbot
Walletly
Zapier

API Availability

API Availability

Pricing Information

$0.10 per match

Pricing Information

Contact us for pricing
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Smart Recognition

Date Founded

2020

Company Location

United States

Company Website

www.smartrecognition.com

Company Facts

Organization Name

CustomersAI

Date Founded

2014

Company Location

United States

Company Website

customers.ai/

Categories and Features

Categories and Features

AI Marketing

Not specified

Chatbot

Not specified

Lead Capture

Not specified

Lead Generation

Not specified

Lead Intelligence

Not specified

Sales Engagement

Not specified

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