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What is SmartAdvocate?

SmartAdvocate is an award-winning, customizable legal case management software equipped with advanced Artificial Intelligence, specifically crafted to address the challenges of today’s fast-paced, competitive, and technology-driven legal sector. Initially developed for personal injury and mass tort law firms, SmartAdvocate has expanded its reach to accommodate a diverse array of legal practices. The software's unique internet-based features allow legal firms to manage, store, and communicate information in unprecedented ways, significantly enhancing their operational success. With over 150 integration partners, including eSignature, accounting solutions, texting services, and medical records retrieval, SmartAdvocate can be tailored to meet the specific requirements of various firms. This innovative platform not only boosts efficiency but also drives profitability for legal practices, making SmartAdvocate a smarter choice for case management. Ultimately, adopting SmartAdvocate can transform the way legal professionals operate and interact with their cases.

What is RO Innovation?

Utilize customer reference management software to strengthen connections and speed up the closing of deals. If you're in search of a solution to nurture and oversee your references, or to engage actively with your current customer champions, RO Innovation is committed to facilitating your success. Involving your customer advocates can significantly accelerate the sales process, reducing the clutter of multiple emails to account managers and shifting towards a more organized reference system. Are you still dependent on spreadsheets for reference tracking and struggling to identify which advocates are best suited for webinars or events? It's time to rethink your strategy. Our platform features a nomination portal that allows customer-facing teams to suggest their top customer candidates easily. With gamification elements designed to incentivize customer engagement through rewards, our workflows streamline tracking and updates, while the system smartly identifies your leading customer advocates for every project, guaranteeing that you have the finest resources readily available. By adopting these advanced tools, you not only boost efficiency but also cultivate deeper relationships with your clients while gaining valuable insights into their preferences and needs.

Media

Media

Integrations Supported

Salesforce
Alert Communications
ApexChat
AssureSign
Bridge Legal
CallFire
Captorra
Case Status
EvenUp
Lexamica
MessageMedia
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Ngage Live Chat
ProLaw
QuickBooks Online
Quilia
RingCentral RingEX
Zapier

Integrations Supported

Salesforce
Alert Communications
ApexChat
AssureSign
Bridge Legal
CallFire
Captorra
Case Status
EvenUp
Lexamica
MessageMedia
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Ngage Live Chat
ProLaw
QuickBooks Online
Quilia
RingCentral RingEX
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$109 per month per SaaS user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SmartAdvocate

Date Founded

2000

Company Location

United States

Company Website

www.smartadvocate.com

Company Facts

Organization Name

Upland Software

Date Founded

2010

Company Location

United States

Company Website

uplandsoftware.com/roinnovation/

Categories and Features

Law Practice Management

Billing & Invoicing
CRM
Calendar Management
Client Portal
Conflict Management
Contract Management
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Case Management

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Legal Document Management

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

Categories and Features

Customer Reference Management

Nomination Tracking
Program Notices
Reference Usage Tracking
Reward Distribution
Search

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