Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • KrakenD Reviews & Ratings
    71 Ratings
    Company Website
  • SMS Storetraffic Reviews & Ratings
    117 Ratings
    Company Website
  • MikMak Reviews & Ratings
    84 Ratings
    Company Website
  • Square POS Reviews & Ratings
    765,264 Ratings
    Company Website
  • Vibe Retail Reviews & Ratings
    42 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,950 Ratings
    Company Website
  • RetailEdge Reviews & Ratings
    199 Ratings
    Company Website
  • Trident 1 Reviews & Ratings
    2 Ratings
    Company Website
  • BLAZE Reviews & Ratings
    6 Ratings
    Company Website
  • Runit RealTime Cloud Reviews & Ratings
    25 Ratings
    Company Website

What is SmartBip?

SmartBip functions as a Middleware/API Gateway, enabling efficient communication between a retailer's internal systems and both App and Web interfaces, which significantly boosts the effectiveness and security of their interactions. Founded in 2012 by Alessandro Tiretta, who continues to contribute his expertise in the retail sector, RetAPPs was created with the belief that traditional brick-and-mortar stores could utilize innovative technologies to compete effectively against online retailers, thereby improving customer engagement and loyalty while meeting the changing needs of manufacturers. Current data reinforces this belief, demonstrating the power of such tools in the retail environment. RetAPPs positions itself as the best partner for traditional retailers, delivering a holistic digital solution that supports them throughout their entire digitization process, ultimately driving their success. To fulfill this vision, we designed SmartBip, a proprietary technology that can transform any point of sale into a dynamic multi-channel e-commerce platform, empowering retailers to excel in a challenging market. This groundbreaking innovation not only optimizes operational workflows but also enriches the shopping experience for customers, ensuring that retailers can maintain their relevance in an ever-evolving digital landscape. Furthermore, as customer preferences shift towards online shopping, it becomes increasingly vital for retailers to adopt such comprehensive solutions to stay competitive.

What is Facelet?

Elevate the digital presence of your brick-and-mortar store with Facelet, a solution designed to enhance service quality, optimize customer engagement, increase sales, and raise brand visibility. Transform your iPad into a digital kiosk to explore creative ways to connect with customers, promote your brand, provide automated self-service options, and implement effective omnichannel strategies. Clearly display the advantages of your offerings by incorporating detailed product descriptions. Keep your clientele informed about ongoing and upcoming events and promotions to maintain their interest. Seamlessly integrate all sales platforms to create a unified in-store experience that resonates with shoppers. Attract customers at third-party events and pop-up locations while enabling purchases from your online inventory. Effectively showcase any products and services available, including those that can only be ordered online. Equip your team with tablets that serve as multifunctional tools for service and sales, nurturing a more vibrant shopping atmosphere. By utilizing these innovative technologies, you can craft a customer journey that not only satisfies but surpasses expectations, ultimately fostering loyalty and repeat business. This comprehensive approach ensures that both in-store and online interactions are cohesive, enhancing overall customer satisfaction.

Media

Media

Integrations Supported

Shopify

Integrations Supported

Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29 per license
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RetAPPs

Date Founded

2012

Company Location

Italy

Company Website

www.retapps.com

Company Facts

Organization Name

Georgesoft

Date Founded

2015

Company Location

Estonia

Company Website

www.facelet.com/en-us/

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Popular Alternatives

Popular Alternatives

Kosmos eSync Reviews & Ratings

Kosmos eSync

Kosmos Central
Retail STAR Reviews & Ratings

Retail STAR

CAM Commerce Solutions