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What is SmartCompanion?

SmartCompanion provides digital audio tours that enhance the experience of visitors at museums, historic sites, exhibitions, and various attractions. Its app presents tour locations through a combination of text, images, and audio, aiding users in navigation with options like lists, numbered points, or maps. Users have the convenience of downloading materials for offline use and can listen to the content on their smartphones or tablets, whether they choose to use headphones or not. Cultural organizations benefit from this web-based platform as it allows them to create, manage, and update their tour content efficiently, customize the app’s branding, and offer tours in multiple languages. With features such as AI-powered translation and text-to-speech capabilities, organizations can expand language options and make use of existing audio files. Additionally, SmartCompanion provides a free, self-hosted open-source version along with a managed service plan that encompasses hosting, a content management system, continuous maintenance, and customer support. This level of flexibility not only enriches the experience for institutions but also enhances how visitors engage with cultural sites, making their exploration more informative and enjoyable. The platform’s comprehensive tools empower cultural institutions to reach a broader audience while preserving the essence of their offerings.

What is Mobile Engagement?

Create customized in-app experiences to elevate visitor engagement by replacing traditional audio guides with the smartphones they already possess. Transform your application into a personalized tour guide that reveals a wealth of discovery beyond the walls of your museum. As the need for new revenue streams grows, take advantage of this opportunity to remind guests of the perks of museum membership, urge them to donate, or prompt contributions before they depart via a conveniently placed “donate now” option in your app. Effortlessly update and oversee all app content through your Cuseum dashboard, enabling real-time modifications in mere moments. Enrich the educational journey of your patrons by integrating a variety of multimedia content such as images, videos, and audio, thereby enhancing their digital learning experience. Furthermore, these tailored tours can deepen the connection between visitors and the museum, fostering loyalty and encouraging repeat visits while also creating a culture of ongoing support for your institution. By offering a modern and interactive way to engage with exhibits, you not only enhance visitor satisfaction but also pave the way for a sustainable future for your museum.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

€599/year
The Managed Plan costs €599 per year and includes a content management system, hosting, maintenance, support and custom branding. The open-source Community Edition is free and self-managed. A free trial is offered.
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Not specified

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SmartCompanion

Date Founded

2021

Company Location

Germany

Company Website

smartcompanion.app

Company Facts

Organization Name

Cuseum

Date Founded

2014

Company Location

United States

Company Website

cuseum.com/mobile-engagement

Categories and Features

Museum

Not specified

Tour Operator

Not specified

Categories and Features

Mobile Learning

Academic / Education
Blended Learning
Content Management
Engagement Monitoring
Gamification
Social Learning
eCommerce

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