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What is SmartCrowd?

Invite those with a profound knowledge of your offerings to join the SmartCrowdâ„¢ platform. Our cutting-edge digital onboarding process assesses their skills, language capabilities, and passion for your brand. Within a few hours, you can build a strong team of experts available 24/7, fluent in various languages. Seamlessly connect SmartCrowd to your existing digital platforms or CRM systems through simple APIs. Alternatively, you can swiftly deploy Limitless Live Messenger, our messaging solution, on any website or application. Experts are paid in your local currency for every completed task, ensuring fairness in compensation. With a dynamic pricing model that takes into account factors such as task difficulty, time of day, and market demand, you can guarantee that you always have the right resources at your disposal. This adaptability fosters a personalized approach to managing your resources, ultimately improving your operational effectiveness while providing unparalleled support for your customers. By embracing this innovative approach, you can maximize your team's potential and responsiveness.

What is NeuroID?

ID Crowd Alert™ monitors and alerts users to notable changes in crowd dynamics. At the same time, ID Orchestrator™ evaluates the behavior of individual applicants to ensure a smooth identity verification process prior to submission. NeuroID's ability to detect issues early has helped prevent millions in fraudulent activities and bot disruptions while also generating significant income from genuine applicants. Additionally, NeuroID prioritizes user privacy by neither collecting nor storing any personally identifiable information, thus protecting customer data from potential breaches. The company is highly regarded for its expertise, with its behavioral analysts being among the most referenced in the field of behavior analytics, surpassing all others in citations for their groundbreaking contributions. This seamless incorporation into the identity verification workflow allows users to access NeuroID’s services without facing tedious onboarding hurdles. While applicants can continue with their submissions as usual, NeuroID simultaneously evaluates their recognition of the personal information provided. This forward-thinking strategy not only bolsters security but also significantly enhances the user experience, making the process more efficient and user-friendly. Ultimately, NeuroID's commitment to innovation and security sets a new standard in identity verification solutions.

Media

Media

Integrations Supported

Genesys Cloud CX
Helpshift
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Salesforce
Zendesk

Integrations Supported

Genesys Cloud CX
Helpshift
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Limitless Technology

Date Founded

2016

Company Location

United Kingdom

Company Website

www.limitlesstech.com/platform/

Company Facts

Organization Name

NeuroID

Date Founded

2014

Company Location

United States

Company Website

www.neuro-id.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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