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What is SmartDMS?

We provide cutting-edge technology solutions for automotive dealerships that focus on improving operational efficiency, streamlining workflows, and enhancing the customer experience. The past two decades have seen significant changes in software, business practices, and the car buying environment. In light of these shifts, AutoDealerPro has continuously updated its DMS software to adapt to the changing landscape. The SMART DMS stands out for its remarkable integration of processes and vendors, earning acclaim from dealers who depend on it every day. With the ADPro SmartDMS, automotive retailers can utilize a comprehensive suite of reports, documents, and tracking features that are specifically designed to enhance their overall performance. An essential aspect of our system is its smooth integration with multiple vendors, which helps to create a more straightforward car-buying experience for both customers and dealership staff. Additionally, it features lead management through a customer relationship management system, automated processing of credit applications, two-way data exchanges with online platforms, automated messaging solutions, and tools for social media outreach. By adopting these technological advancements, dealerships can not only improve their operations but also thrive in a competitive and ever-evolving market landscape. Ultimately, embracing innovation is key for dealerships aiming to meet and exceed customer expectations.

What is CommTRACK CLM?

The Crosscode CLM Platform tailored for car dealerships acts as an all-encompassing information system that facilitates timely and relevant customer interactions, allowing dealers to effectively reach out through multiple channels, including phone calls, SMS, email, and mobile apps. This innovative capability enables dealers to connect meaningfully with their clientele, cultivating vital customer loyalty that boosts Repeat, Recurring, and Referral business—a strategy essential for achieving sustainable and long-lasting growth in the industry. By ensuring that every incoming call is answered, this platform eliminates missed calls, thereby unlocking maximum business potential. Furthermore, it simplifies a range of processes such as identifying customers, sending notifications, conducting follow-ups, scheduling appointments, processing premium payments, managing logins, dispatching policies, and gathering feedback. In addition, with this system in effect, dealerships can effectively oversee service appointments and provide timely reminders for vehicle maintenance, which significantly enhances customer satisfaction and engagement. Ultimately, the platform's comprehensive features position dealerships to thrive in a competitive market by prioritizing customer needs and streamlining their operational workflow.

Media

Media

Integrations Supported

Dealertrack DMS
Facebook
RouteOne
X (Twitter)

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

AutoDealerPro

Company Location

United States

Company Website

autodealerpro.com

Company Facts

Organization Name

Crosscode Technologies

Date Founded

2012

Company Location

India

Company Website

www.crosscode.in/auto_soln.html

Categories and Features

Auto Dealer

Not specified

Categories and Features

Auto Dealer

Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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