Top SmartDMS Alternatives

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

Autodeals, Inc. provides a comprehensive cloud-based solution tailored for growth-oriented automobile dealerships across all 50 states. This all-encompassing digital retailing platform features essential tools such as CRM, messaging, deal management, accounting, electronic signatures, LenderHawk contract delivery, a service center, payment processing, and BHPH loan processing. For regional dealerships aspiring to expand geographically, Autodeals offers a systematic approach to growth. Small and medium-sized dealerships aiming for operational excellence and wishing to utilize modern customer communication and digital retailing should consider partnering with Autodeals. BHPH dealerships looking to cut their collection efforts by half will find Autodeals to be an ideal choice. Furthermore, dealerships that want to maintain daily financial accuracy should explore how Autodeals can automate 53% of accounting transactions while providing insight into ongoing operations. Additionally, dealership owners focused on minimizing fraud within their enterprises will appreciate that Autodeals has been developed by dealers with a deep understanding of their unique challenges. This dedication to dealer needs ensures that Autodeals remains a trusted partner in navigating the complexities of the automotive industry.

Tailored machine learning algorithms enable dealers to boost sales, enhance customer satisfaction, cut expenses, and build lasting client relationships. The Automotive Retail Cloud (ARC) serves as an all-encompassing platform that streamlines the entire vehicle sales process through an online interface. By refining workflows for both dealership staff and customers, it significantly simplifies operational tasks. This forward-thinking Digital Retailing solution integrates seamlessly with your DMS, creating a uniquely enjoyable online shopping journey suited to the individual preferences of each consumer. The Automotive Retail Cloud breaks down persistent technological obstacles that dealers have historically encountered, granting them a competitive edge and empowering their growth in the industry. With ARC, dealerships can leverage cutting-edge technology to revolutionize their operations and maximize their business capabilities, paving the way for future success. As the automotive landscape continues to evolve, embracing such innovations will be crucial for sustained competitiveness.

AutoRaptor stands out as an effective and user-friendly CRM software tailored for independent and BHPH dealers, offering them a combination of reliability and ease of use. This platform enhances the user experience beyond what is typically found in other CRM solutions, enabling independent dealers to spot sales prospects and expand their operations effectively. With features such as robust automation, email marketing, license scanning, insightful reporting, and seamless third-party integrations, AutoRaptor empowers sales teams to concentrate on the most promising leads while boosting overall productivity. Additionally, our exceptional support team serves as a valuable asset, providing dealers with essential assistance that often goes unrecognized. This comprehensive approach ensures that users not only have the tools they need but also the support to maximize their CRM experience.

OneDealer Automotive Solutions serves as a comprehensive cloud platform that empowers auto retailers to embrace innovation and streamline the process of adapting to the demands of digital transformation. This platform not only enhances operational efficiency but also equips car dealerships to optimize their performance across all aspects of the purchasing journey, both online and offline. In the realm of dealership campaign management, everything is conveniently consolidated in one location. Auto dealerships today grapple with the necessity to cultivate an engaged customer base and deliver tailored marketing communications that resonate at the perfect moment. The intricacies of the automotive sector present significant challenges, and without effective analytical tools, pinpointing inefficiencies or recognizing areas of financial loss becomes a formidable task. Business Analytics stands out as the pioneering reporting and management suite crafted specifically for the needs of auto dealerships, ensuring they have the insights required to thrive in a competitive landscape. This unique approach not only facilitates better decision-making but also fosters a deeper connection with customers.

Every car dealership strives to stand out in a crowded market. OneCommand acts as the crucial resource for thriving dealers, guaranteeing reliable results in both sales and service divisions. Become part of the numerous dealerships that leverage the OneCommand Platform and CRM every single day. Celebrated as an industry frontrunner, OneCommand utilizes advanced technology to significantly improve response rates, increase foot traffic, and lower marketing costs. This distinctive CRM effortlessly integrates with a dealership's current operations, enhancing overall productivity. Our customized solutions are designed to elevate your marketing strategies to new heights. With a team composed of automotive aficionados boasting an average of 15 years of varied experience in the automotive realm, we possess a profound insight into the needs of dealers. Our dedication lies in providing exceptional service and tangible results. Daily, OneCommand supports the transmission of over 1,000,000 communications for our clientele, yet our emphasis is not merely on volume; it's on strengthening the connection between dealers and their most prized assets: customers and prospective clients. By focusing on effective communication, we empower dealerships to excel in an ever-evolving competitive environment, ensuring they not only meet but exceed their goals. This commitment to fostering strong relationships ultimately sets our clients apart in the automotive industry.

DeskManager Online represents the cutting-edge evolution of Dealer Management Systems by AutoManager, enhancing the efficiency of all dealership functions. This innovative platform serves as an ideal technological answer for dealerships of various kinds, owing to its robust capabilities, user-friendly interface, and unmatched security measures that protect sensitive information. With DeskManager Online, dealerships can expect to optimize their operations and improve overall performance significantly.

LightYear is a highly customizable, enterprise-level customer experience DMS (ceDMS) platform tailored to meet the specific operational and reporting requirements of your dealership. The seasoned professionals at DealerBuilt guarantee that your DMS implementation and hosting are handled efficiently, offering robust account management, technical support, and a suite of professional services that help maintain your system's performance and effectiveness. With an expansive partnership network and an open integration framework that imposes no additional integration costs, DealerBuilt allows you to effortlessly and securely connect LightYear DMS with your preferred top-tier solution providers, maximizing the utility of your data. Boasting over 200 partners that provide a variety of leading solutions for retail automotive, DealerBuilt is dedicated to expanding our collaborative network with cutting-edge technology providers, which empowers you to tailor your dealer technology stack to your specific needs, whether that includes sophisticated analytics or improved customer engagement tools. This level of customization not only enhances your dealership's operational efficiency but also ensures that you can maintain a competitive edge in a rapidly changing market landscape. Ultimately, the ability to adapt and integrate various technological solutions positions your dealership for sustained success and growth.

Dynamic and results-oriented, XRM serves as a comprehensive CRM solution tailored specifically for dealers, enabling you to boost profits while reducing vendor expenses. Whether you are on the sales floor or interacting with customers through online platforms, you can effortlessly monitor all showroom activities in real time. By integrating seamlessly with external lead providers, you guarantee that no sales opportunity is overlooked. Customer interactions and essential tasks can be managed directly from your mobile device, which allows for a streamlined workflow. Handling customer data and interactions wirelessly helps to simplify processes and improve efficiency. The system accelerates deal processing with features such as license plate and driver's license scanning, ensuring that each transaction is handled swiftly. You can track internet leads in real time and manage follow-up tasks no matter where you are located. Additionally, XRM provides insights into available incentives and factory programs that are uniquely suited to both vehicle selections and customer credit profiles. It allows you to adjust payment options with versatility in retail, leasing, and balloon arrangements. By employing professional electronic paperwork, you can significantly reduce deal times, leading to a more efficient transaction experience. With XRM, staying updated on showroom activities as they happen has never been easier, allowing you to remain proactive in your sales approach. This comprehensive tool positions your dealership for success in a competitive market.

Get My Auto DMS+ offers a comprehensive dealership management solution that enhances your sales, finance, and administrative functions. This cloud-based system accommodates both retail and wholesale transactions, featuring tools for desking, finance and insurance, as well as contracts and forms. With DMS+, you can simplify and improve the efficiency of your dealership's operations. Additionally, Get My Auto's CRM is tailored to optimize sales and marketing strategies for dealerships. It includes customizable workflows, automated text and email campaigns, and sophisticated analytics tools, making it simple to monitor leads, finalize sales, and cultivate enduring customer relationships. Whether operating a single location or multiple sites, our CRM is crafted to drive your success and adapt to your unique needs. Embracing this technology can significantly enhance your overall dealership performance.

myKaarma is built on an innovative communication and payment framework that leverages user-friendly design principles to enhance customer interactions. Our extensive suite of solutions and integrations allows dealerships to customize their offerings to suit varying requirements. As a result, your dealership can deliver exceptional experiences for auto service customers, building loyalty that encourages repeat visits. Every myKaarma product embodies the concept of "Natural Design," which aligns with our belief that tasks should be completed effortlessly and efficiently. By actively participating in the workflows ourselves, we attain a profound understanding of the processes, ensuring they integrate smoothly into the daily activities of dealership staff while reducing the strain associated with completing tasks. This dedication culminates in an extraordinary automotive service experience for all customers, boosting their satisfaction and trust in the dealership. Furthermore, our methodology not only simplifies operations but also significantly enhances the overall quality of service delivered to clients, creating long-lasting relationships between dealerships and their customers. Emphasizing both efficiency and effectiveness, myKaarma strives to transform the landscape of automotive service, ensuring that every interaction leaves a positive impression.

Today's consumers seek a personalized and flexible car-buying experience, with a growing inclination towards completing purchases online. Nevertheless, dealerships with constrained resources often find it challenging to deliver such a smooth and cost-effective experience. Connect CRM integrates dealership functions and sales strategies to provide a holistic view of customers, enhancing communication across different channels and departments. By offering customizable workflows and powerful lead automation tools, our car dealer CRM simplifies the car-buying process, enabling dealerships to adapt to the changing preferences of their customers. Book a tailored demonstration to see how VinSolutions empowers you with crucial, data-driven insights, allowing you to identify prime opportunities swiftly, streamline the sales cycle, and boost overall productivity. This cutting-edge methodology not only enhances operational efficiency but also strengthens the bonds between dealerships and their clientele, ensuring lasting satisfaction and loyalty. In an era where consumer expectations are continually evolving, embracing this innovative solution can set your dealership apart from the competition.

Titan DMS solutions present a robust framework for dealerships, enabling numerous individuals to surpass their objectives daily by boosting efficiency and profitability while enhancing the visibility of both the dealership and its customers. The system includes features such as one-click invoicing to the General Ledger, advanced Vehicle Stock Control, and the automatic generation of Service Repair Orders for Accessory Fitment and Pre-Delivery tasks, all of which work collaboratively to streamline operations and elevate profit margins while managing expenses effectively. Moreover, the platform provides essential tools for workshop scheduling, task management, job tracking, and upselling, along with detailed costing and processing that connect seamlessly to the General Ledger, delivering valuable insights into technician productivity and project status, which simplifies workshop oversight and administration. By minimizing obsolescence and optimizing the inventory mix, dealerships can guarantee that their stock turnover and availability are at peak levels, ultimately enhancing the purchasing experiences of trade, retail, and service customers. This comprehensive strategy not only improves operational efficiency but also fosters stronger customer relationships through superior service delivery, ensuring that every interaction adds value. Consequently, dealerships can thrive in a competitive market while consistently meeting and exceeding client expectations.

Dealer Pay emerges as the leading provider of comprehensive payment processing and advanced software solutions specifically designed for the dealership industry. With more than 20 years of expertise, Dealer Pay has transformed the payment transaction landscape, guaranteeing that merchants and customers alike enjoy a fast and seamless experience. This dedication to cutting-edge solutions has firmly established their status as a reliable ally within the sector, making them a preferred choice for many. Their ongoing commitment to excellence ensures that they remain at the forefront of industry advancements.

A customized solution designed to fulfill the needs of nearly any auto dealership. This powerful, adaptable, and intuitive system boosts the productivity and profitability across all departments in your dealership. You can manage the stock of both new and used vehicles while attaching multiple images for each car and tracking their age based on purchase and sale dates. Moreover, Autosmart includes built-in calculations for sales tax, simplifying the financial aspects of transactions. It also allows you to store essential contact details within the software, making it easy to reference information for vendors and customers related to purchases, sales, and maintenance histories. By diligently tracking actual vehicle costs through the documentation of all maintenance and repair activities conducted on each vehicle, you acquire a complete financial perspective. The inventory can be filtered and searched using a variety of criteria, and the preview tooltip feature offers immediate insights into each search result without the need to load the complete record. In addition, Autosmart allows you to keep track of check receipts from customers, providing a comprehensive payment history along with the current receivable balance to keep you updated on your financial dealings. This rigorous approach not only promotes efficiency but also ensures that your dealership runs seamlessly and effectively, empowering you to make informed decisions that drive success.

Lotlinx delivers an extensive suite of inventory management software specifically designed for the automotive dealership industry, accommodating businesses ranging from small startups to large corporations. Our AI and machine learning-driven platform features crucial functionalities, including real-time inventory data analysis, insights into market trends, and tools aimed at boosting profitability while speeding up inventory turnover. Notable among our offerings are the Lotlinx VIN Manager and the Lotlinx VIN View Optimizer (VVO), both crafted to assist dealerships in accelerating vehicle sales, enhancing profit margins, and reducing advertising costs. By integrating our solutions, dealerships can refine their inventory management practices, resulting in improved efficiency and overall profitability in managing their vehicle inventory. Furthermore, our innovative technology equips dealerships with the capability to make informed, data-centric decisions that can significantly reshape their operational approaches, paving the way for sustained growth in a competitive market.

Our intuitive software designed specifically for used car dealerships is recognized as the leading option for auto dealer management and financing solutions in the market today; the buy-here pay-here (BHPH) program is a vital resource for dealerships of all scales. This application is meticulously designed to facilitate lot financing, wholesale deals, retail operations, and international shipping. It functions as an all-in-one auto dealer management system, relied upon by numerous businesses throughout the U.S. and Canada, assuring an increase in both efficiency and revenue. The main reason to invest in software for your dealership is to optimize workflows and enhance your business's professional standing. While selecting the perfect business application may seem overwhelming and filled with obstacles, it is essential to identify a dependable and secure solution that avoids monthly maintenance or tech support fees. Accidental hidden expenses can rapidly deplete your profits, making it imperative to choose the right software from the outset for your success. Ultimately, the right software solution can revolutionize your dealership, making it a more streamlined and lucrative operation, while also setting you apart from the competition in a crowded marketplace.

ONE Platform is a robust, cloud-driven solution that connects your dealership, clients, and outside systems, streamlining your service department's operations while enriching the customer experience. For those looking to optimize their service functions and significantly increase profitability, a unified, integrated system is essential to link all pertinent data, staff, and workflows within your service department. Dealer-FX's ONE Platform offers just that. Through our premier partnerships and integrations, ONE Platform brings together customer and vehicle information into a user-friendly interface, granting your service team immediate access to vital data. At each step of the service journey, ONE Platform enables you to provide an exceptional customer experience that fuels your dealership’s development. Our solutions are crafted to improve every facet of your service operations, guaranteeing that you operate both effectively and profitably. By choosing to implement ONE Platform, you are making a commitment not only to a system but also to securing the long-term success of your dealership, ensuring it remains competitive in an evolving market. This strategic investment will pave the way for future innovations and growth opportunities.

Transform your sales approach by optimizing the sales process and boosting customer satisfaction, all while achieving greater profit margins through a robust digital sales platform. Convert your existing website into a vibrant e-commerce center that converts visitors into paying customers continuously. Our iPad-driven digital sales platform guarantees a seamless transition from online browsing to in-store shopping. With sophisticated reporting and management tools, you can track performance at every step of the journey. Prodigy integrates smoothly with your existing software and sales processes, enabling your team to embrace digital retail solutions without the burden of extensive retraining or additional software costs. Thanks to these efficient integrations, dealerships typically see an increase of over 30 vehicle sales in their first week of using Prodigy. This platform allows you to deliver a modern and effective experience for every customer, whether they are shopping from home, on their mobile devices, or visiting your showroom. Prodigy ensures that every aspect of the deal's progression is automatically synchronized, providing a consistent and unified experience for all clients. By adopting this innovative strategy, you not only improve operational efficiency but also cultivate deeper relationships with your customers, paving the way for long-term loyalty.

FEX DMS is recognized as the leading web-based dealer management system within the automotive sector. It proficiently oversees various aspects of vehicle management, including expenses, valuations, descriptions, and the online marketing of inventory. One of its standout features is a cutting-edge loan servicing platform designed specifically for Buy Here Pay Here (BHPH) operations, which is seamlessly integrated with FEX EPS and connected to lenders like Route One. The pricing structure is customized according to the size of the dealership, offering flexible month-to-month agreements that eliminate the need for lengthy contracts. In the dynamic landscape of auto dealerships, having solutions that are both effective and compliant is crucial for success. Our focus is on assessing and integrating the most impactful technologies to boost your dealership’s operational efficiency. We are dedicated to ensuring that these technologies remain effective over time, enabling you to concentrate on increasing revenue without the headaches of software upkeep. A growing number of Used Car Dealers and Finance Companies are transitioning to FEX DMS for these compelling reasons. This adaptability not only enhances dealership performance but also ensures they can thrive in an ever-changing market landscape. Ultimately, FEX DMS empowers dealerships to embrace innovation while maintaining a strong competitive edge.

ADAM Systems provides a comprehensive selection of dealership management systems (DMS) tailored to boost the performance of both franchised and independent automobile and powersports retailers, all while maintaining an attractive price range. Built on a Microsoft® Windows-based architecture, these systems enable dealerships to optimize their operations via a singular, user-friendly portal, thus removing the necessity for cumbersome contracts and specialized hardware. By nurturing strong alliances, ADAM Systems offers exceptional, customized solutions that cater to the distinct practices of each dealership. Dealers enjoy dedicated customer support through the integrated portal, online chat, email, or phone, enabling them to choose their preferred method of communication. Addressing a wide spectrum of functions including payroll, parts inventory, and profitability assessment, ADAM ensures that every operational aspect is managed effectively, allowing dealerships to flourish. In a strategic development, PBS Systems acquired ADAM Systems in October 2021, representing a crucial advancement in their multi-phase growth plan. This merger not only signifies a commitment to enhancing their software offerings but also sets the stage for a new industry benchmark. Together, PBS and ADAM Systems are focused on creating an upgraded software suite that prioritizes automotive DMS, thereby redefining dealership operations in a competitive landscape. The collaboration is anticipated to bring about innovative solutions that will significantly improve operational efficiency and user satisfaction across the board.

Introducing Volie, the premier BDC Engine designed to transform how dealerships handle customer interactions for both sales and service. As the only BDC platform tailored exclusively for the automotive industry, Volie integrates three essential components necessary for a profitable BDC: Data Management, Campaign Management, and Communication Management. Our goal is to provide user-friendly software that enhances communication with customers effectively. Beyond offering exceptional software, our committed customer success team ensures ease of use and support. With a dedicated account manager available daily, we are here to empower your business and foster its growth in the competitive automotive market.

Management System Plus (MSP) presents an extensive range of essential tools designed to streamline the management of your BHPH business, all within an intuitive interface. The cohesive ecosystem of MSP tools seamlessly integrates with leading industry solutions, allowing you to focus on enhancing operational efficiency and driving overall performance. Each new client receives tailored one-on-one training that is focused on boosting productivity at your dealership, ensuring that your workforce can begin functioning effectively from the start. In addition, all clients have access to free training sessions throughout the year, which are designed to further advance your knowledge and maximize productivity. Our dedication to ongoing enhancement means that we frequently refresh our software to meet the evolving needs of our customers, with no additional costs for these updates. Moreover, the powerful Collections Module offered by MSP streamlines your collections process from start to finish, considerably reducing delinquency rates and improving financial stability. We firmly believe that continuous support and training are vital for achieving long-term success in your business. Ultimately, our goal is to empower your dealership with the tools and knowledge necessary to thrive in a competitive market.

The era in which dealerships depended on expensive proprietary computers is rapidly fading away. Modern personal computers provide not only improved speed and efficiency but also a more streamlined design when compared to the mini-computers of earlier times. They grant users the versatility to run cost-effective productivity software such as word processing, customer follow-up, and accounting applications on a single device, thereby eliminating the necessity for extra hardware investments. Since its inception in 1977, Quest Enterprises has been committed to empowering dealers to enhance their profitability. Our services are tailored to meet your unique needs, which means you will need to provide your own computing devices. We exclusively utilize OKIDATA Microline 320/321 turbo printers, which connect directly to the standard parallel printer port; however, configuring for USB printing may require specific adjustments. You can reach us easily by phone for any support you may need during your journey. Our Dealer Software, tailored for the Auto, RV, or Marine industries, ensures smooth integration with platforms such as Kelly Bluebook's Karpower and AutoSoft Accounting. It also supports your website by incorporating photo inventory features, making it easier for customers to view available products. This all-encompassing strategy guarantees that our clients are equipped with every tool necessary to succeed in a challenging marketplace. As the landscape continues to evolve, we remain dedicated to adapting our offerings to better serve the dynamic needs of our clients.

A comprehensive and intuitive software solution tailored for the streamlined and systematic oversight of pre-owned car dealerships encompasses a diverse range of functionalities, including inventory management, customer relationship tools, financial tracking, automated marketing posts, administrative reporting, analytical business insights, and an interactive dashboard. In addition, it boasts calendar and reminder features, a task management system, an integrated email client, customizable dealership websites to showcase your brand identity, a customer chat support option, and the capacity to generate automated sales invoices along with essential reports for accountants as well as a VIN barcode scanner. Moreover, a mobile application available for both iOS and Android devices allows for dealership oversight from virtually anywhere, providing convenience for users who are frequently on the move. Furthermore, we perform in-depth evaluations of your online presence across various platforms such as Facebook, Craigslist, AutoTrader, CarGurus, Kijiji, V12, Google Ads, Google Maps, Google Reviews, and your website, which allows our advanced dealer management system to substantially improve your digital visibility and outreach. This holistic approach not only streamlines operations but also empowers dealerships to thrive in a competitive market.

RouteOne provides advanced software designed to connect dealerships with financing institutions and aftermarket vendors, optimizing the vehicle sales process for greater effectiveness. With a secure and flexible platform, RouteOne enables dealers to craft a thorough and contemporary F&I experience that meets the desires of modern consumers. The intuitive nature of our software makes the credit application process more straightforward, allowing dealers to dedicate more time to vehicle sales. By leveraging our cutting-edge tools and solutions, which act as a vital link to financial partners, dealers can obtain essential credit approvals swiftly, thus enhancing their sales capacity. Additionally, the RouteOne Menu Powered by MaximTrak helps dealers increase aftermarket sales while improving customer engagements tailored to their needs. This interactive menu software is specifically designed to seamlessly integrate into each dealer's unique F&I process, whether they are operating in-store or online. Moreover, RouteOne eContracting guarantees accurate completion of contracts on the first attempt, leading to quicker funding for dealers. This increased operational efficiency not only benefits dealerships but also contributes to a more profitable environment overall. Ultimately, RouteOne stands as a pivotal resource in transforming the automotive retail landscape for both dealers and customers alike.

Revolutionize the way your dealership operates by shifting from a cumbersome system to an efficient, cloud-based automotive DMS powered by Microsoft Azure. Our intuitive modules for sales, service, parts, and accounting significantly improve productivity in all areas. With decades of expertise in the dealership industry, VUE DMS delivers the security, flexibility, and performance needed to help dealers like you enhance customer satisfaction, reduce costs, and protect your business. Our clients consistently value the features we offer, which they depend on daily to meet their objectives, leading to the critical question: how will you ensure a smooth transition? VUE has a proven track record of effectively integrating our DMS within dealerships, along with rapid training for your staff to guarantee that operations continue without a hitch. By choosing a DMS that streamlines your daily processes, you will not only attract a consistent stream of customers but also increase your profitability. This shift to VUE DMS will not only enhance your operational efficiency but also strategically position your dealership for long-term success and growth in a competitive market. Embrace this opportunity to innovate and elevate your dealership's capabilities.

Achieving profitability in the automotive dealership industry requires more than just knowledge of cars; it demands adept management of inventory, staff, and resources, alongside the ability to draw in new clientele for sustained success. A robust automotive dealership management solution (DMS), such as autoERP, acts as an enterprise resource planning (ERP) tool that integrates all business processes into a streamlined software system. When considering a dealer management system, it is vital to analyze daily operational activities, as understanding the core needs of the business is essential for making the right system choice. Creating a unique car buying experience that emphasizes customer satisfaction is crucial for fostering loyalty. In the realm of used cars, building trust with customers is of utmost importance. A thriving used car operation not only focuses on acquiring high-quality vehicles at attractive prices but also on enhancing them through repairs and upgrades to boost their market value. An efficient auto ERP system specifically designed for used car dealerships can address various operational challenges while easing management burdens. Furthermore, a well-implemented DMS can greatly improve overall dealership performance and enhance the customer journey. In conclusion, the right combination of effective systems and customer-centric strategies is vital for success in the competitive automotive market.

Evolution serves as a versatile and feature-rich platform for a wide array of automotive dealerships, including independent retailers, large multi-franchise entities, and extensive car supermarkets. Its scalable design ensures both affordability and adaptability, making it ideal for organizations with multiple branches, franchises, and companies. Leveraging state-of-the-art technology, Evolution is specifically designed for streamlined processes, allowing the Dealer Management System (DMS) to execute daily operations quickly and efficiently in real-time. This leads to a significant reduction in manual labor and redundancy within dealerships while boosting overall employee productivity. Furthermore, no other DMS offers a fully integrated accounting solution alongside strong connections to popular platforms like Sage and Xero. In addition, the Open Systems Interface provides an array of web services, facilitating an API for third-party partners of Gemini Systems, which further enhances collaboration within the automotive sector. With Evolution, dealerships not only streamline their operations but also gain the flexibility needed to adapt to evolving market conditions, ensuring long-term success. As a result, they can effectively respond to industry changes while optimizing their workflow.

DealerCenter stands out as a cutting-edge and reliable Dealer Management System (DMS) tailored for independent dealers. It offers an extensive array of features including inventory management, BHPH portfolio oversight, CRM capabilities, and seamless integration with QuickBooks Accounting. Additionally, it provides access to essential resources such as NADA, KBB, Manheim MMR, AutoCheck, and Carfax, along with credit reports from Experian, Equifax, and TransUnion. To get started, simply visit DealerCenter.com and set up your DealerCenter account today. This platform is designed to streamline operations and enhance efficiency for dealers in the market.

Introducing a comprehensive cloud-based dealer management system designed for multiple users, equipped with a customer relationship management (CRM) feature to monitor clients and suppliers, alongside tools for inventory oversight to track unit revenues. This system includes an integrated website, supports multi-location operations, allows for customer bill of sale printing, facilitates data exports for external websites, provides state and DMV forms printing, offers various reporting options, and is optimized for mobile devices, among a host of additional features. Our platform's user-friendly interface and adaptable pricing models make it a perfect fit for dealerships of any scale, sector, or specialty. A key benefit of our service is our capability to tailor functions and features specifically for your dealership's needs, ensuring a personalized experience. Reach out to us today to discover why DMS Complete is the ideal choice for your dealership's success and growth.

Discover how Dealerpull can streamline your auto business and enhance its overall performance. Efficiently track, organize, and manage all service center leads while having the ability to oversee your inventory from any device, no matter where you are. Generate new deals and produce your bill-of-sale along with necessary paperwork in mere seconds through Dealertrack integration, allowing you to monitor and manage both internal and external parts effectively. You can also invoice your dealership or customers directly and schedule service jobs among a host of other features! Ideal for both wholesale and retail used car dealerships in Canada, Dealerpull CRM is beneficial whether your operation consists of over 200 vehicles or is a smaller setup with only 10. Enjoy seamless inventory management and cost tracking, enhanced by integrations with platforms such as Autotrader, Kijiji, and Cargurus, among others. Utilize our CRM lead management tools, which include a mobile app for scanning drivers' licenses to quickly upload leads, lead forwarding through third parties, and RoundRobin lead distribution for your sales team, ensuring efficient handling of prospective customers. Additionally, comprehensive service shop management capabilities are also offered! With Dealerpull, you can elevate your automotive business to new heights.

STELLA is a cutting-edge digital voice assistant designed to handle an endless volume of calls simultaneously, expertly managing inquiries, answering frequently asked questions, and arranging service appointments with ease. With STELLA Automotive, you can boost your customer satisfaction ratings while cutting costs effectively. Clients benefit from quick resolutions without the hassle of long wait times or frustration, as STELLA answers calls on the first ring. Crafted by a skilled team of engineers and scientists, STELLA's conversational AI is specifically developed to cater to the unique requirements of car dealerships and their clientele. This groundbreaking solution not only streamlines operations but also aids in staff retention and guarantees a satisfactory customer experience with minimal exertion. Distinguished as the most advanced AI in the automotive industry, STELLA is constantly progressing and refining her capabilities. Moreover, she operates without per-minute charges, so as her call volume rises, your dealership's expenses will remain consistent. STELLA is a user-friendly technology that integrates effortlessly into your existing systems, necessitating no alterations to current processes or additional training for your staff, which facilitates a seamless shift toward improved operational effectiveness. Ultimately, STELLA represents an innovative leap forward in how car dealerships can enhance customer interactions while fostering a more efficient workplace.

Vincue™ Inventory Management offers a contemporary approach to collecting, utilizing, and visualizing inventory information, enabling businesses to enhance their decisions regarding pricing, purchasing, and marketing strategies. As online platforms elevate the value of dealerships and consumers become more informed and financially equipped, it’s essential for dealers to embrace these changes rather than resist them. The most successful dealers thrive in this evolving landscape by leveraging the data at their disposal. VINCUE Inventory Management transcends traditional databases, providing innovative solutions for data capture, usage, and visualization that empower you to make informed buying and pricing decisions. It allows you to identify the most lucrative vehicles to replenish promptly, gather comprehensive inventory data to optimize pricing strategies, and uncover market opportunities ahead of your rivals. Designed specifically by dealers for their peers, VINCUE™ Inventory Management efficiently gathers and showcases extensive inventory data, ultimately reducing the time to market and boosting sales based on value. This system not only streamlines operations but also enhances overall dealership performance in a competitive environment.

Finance Pro is an essential element of the ACS System, adeptly managing inventory control, prospect tracking, desk deal handling, form generation, and state reporting, all while keeping an eye on profitability. It seamlessly integrates with your online CRM and website, and when combined with Dealer Pro, it evolves into an all-encompassing Dealer Management System. Moreover, it is equipped with a complete VIN Decoder and features like automatic trade insertions and the efficient removal of sold units, simplifying the process of managing vehicle repair tickets across various locations and readiness statuses. Detailed reporting on inventory valuation and aging is provided, along with effective floor plan tracking, ensuring you have a clear picture of your assets. The system also facilitates internet inventory publishing and allows for thorough tracking of every prospect that the sales team interacts with, ensuring that all financing deal aspects are well-documented. Once prospects are closed, their transition to finance for documentation is seamless, and downloading internet prospects is supported as well. Payment flexibility is a key feature, offering options such as weekly, bi-weekly, semi-monthly, and monthly notes, with provisions for quick notes and unique last payments. Additional services, including gap, credit life, and disability insurance, are also available, enhancing the overall service offering. Furthermore, the incorporation of payment rollback and set payment functionalities significantly boosts the system’s capabilities, establishing it as an invaluable tool for effective financial management. This comprehensive approach not only streamlines operations but also contributes to greater profitability and efficiency in the overall financial workflow.

With our all-inclusive Management System (DMS), you won't encounter any installation or setup fees, nor will you need to worry about additional payments. The platform includes features such as inventory management, sales analytics, and streamlined repair shop operations. It further simplifies the calculation of taxes and the management of employees, while offering detailed monthly financial reports through an intuitive dashboard. You can oversee multiple locations from a single account, which aids in team coordination and tracking leads effectively. The system also provides customizable sales forms, dealer marketing resources, and high-quality website options. Users have the ability to manage access across various transaction types, including wholesale, cash, retail, and BHPH, while enjoying seamless inventory control. Adding new vehicles is made easy with an advanced VIN decoder, and real-time editing capabilities enable effortless updates to vehicle information and expenses. The platform delivers real-time profit calculations for each vehicle, factoring in repair costs, parts, labor, transportation, and age tracking. Our solution covers the entire workflow from acquisition to sale, including vehicle marketing with automated posting to major platforms, along with facilitating the transfer of vehicles across different locations. This comprehensive system aims to optimize operations and boost productivity for your automotive enterprise, making it an invaluable tool for modern businesses.

Top Dealer Management Software for Car Dealerships in New Zealand Key Features: Efficiently search for a robust selection of vehicles. Maintain detailed records for each vehicle. Upload up to 20 images per vehicle listing. Automatically import vehicle data from leading manufacturers, including Heiwa, Nichibo, and others. Receive real-time updates on shipping information and additional images from freight service providers, starting with Jacanna and expanding to others soon. Manage vehicle photos by toggling their visibility from public to private. Easily print Fuelsaver cards and connect with Fuelsaver services. Generate Vehicle Cards and Window Cards with a single click. Document wholesale, retail, and special pricing alongside vehicle costs. Utilize a cost template to include estimated expenses from a set list of predefined costs. Automatically allocate actual costs derived from purchase invoices. Seamlessly integrate with platforms like Trademe through dealerbase, Autostock, and Autotrader. Incorporate your dealership's own website into the system. And there are plenty of additional functionalities available to enhance your dealership operations.

Soft credit inquiries have no impact on a customer's credit score, helping to ease any concerns they may have during the financing estimate stage. To optimize this experience, many of our clients encourage customers to complete a simple procedure before arriving at the dealership. SelectFI streamlines and improves the method used by your team to secure and negotiate financing deals for customers. This strategy reduces errors and speeds up the F&I process for each transaction, leading to smoother operations. Your team will be impressed by the results once they start utilizing our Lender Selector software. The SelectFI Lender Selector serves as an advanced predictive lending solution that allows dealerships to efficiently produce multiple financing estimates from different lenders with just a soft credit inquiry. As a result, this approach boosts closing rates, increases staff productivity, and enhances compliance with regulatory standards. Given the ever-changing landscape of the lending industry, predicting which lenders will accept customers based on their credit profiles can be quite difficult. Therefore, employing sophisticated tools such as SelectFI equips your team to tackle these challenges with increased assurance and effectiveness. Embracing these solutions not only facilitates smoother transactions but also fosters stronger relationships with customers.

CarFluent is an all-encompassing dealer management system (DMS) designed to enhance the functionality of automotive dealerships by integrating various essential operations. The platform seamlessly combines inventory management, customer relationship management (CRM), sales strategies, vehicle refurbishment, financing options, and accounting tasks into a single, unified interface. Key Features: 1. Real-time inventory tracking with automated pricing updates. 2. A CRM system that includes AI-driven communication tools. 3. Customized sales processes and adaptable financing alternatives. 4. Efficient management of the vehicle reconditioning process. 5. Automated accounting tasks paired with comprehensive reporting capabilities. Benefits: 1. Streamlines dealership operations through the integration of core functions. 2. Elevates customer satisfaction with personalized CRM solutions. 3. Supports data-driven decision-making with robust analytical features. In conclusion, CarFluent proves to be an adaptable platform that not only boosts operational productivity but also fosters deeper customer relationships and engagement. By providing a holistic system, it empowers dealerships to react promptly to shifts in the market and the evolving demands of their clientele, ultimately driving long-term success.

The merger of DealerSocket and Auto/Mate has resulted in a groundbreaking platform designed specifically for dealers, driven by cutting-edge innovation. By prioritizing the needs of dealers, they can achieve remarkable success through products that enhance profitability and ensure an excellent customer journey. The potential for your dealership is limitless, encompassing essential areas such as CRM, inventory management, digital shopping solutions, and website development. Imagining a DMS that not only supports your operations but also delivers top-notch assistance and exceptional software is quite feasible. With over four decades of experience, Auto/Mate has been delivering DMS solutions with professionalism and expertise. Our services are tailored to meet your dealership's diverse needs, and we collaborate with both major industry players and dealer groups of all sizes. As a result, your dealership can thrive in a competitive landscape with the right tools at your disposal.

V12Software stands out as a premier automotive marketing platform, assisting numerous dealerships in enhancing their profitability through our comprehensive online marketing and management solutions. By promoting your dealership and inventory across an extensive array of websites simultaneously, we ensure that you connect with potential car buyers the moment they express interest in making a purchase. This seamless integration of technology and strategy not only boosts visibility but also drives sales, creating a more effective marketing experience for dealers.

MotorDesk provides accessible tools linked to reliable data sources for your convenience. You can swiftly add new vehicles with accurate taxonomy and automatic detection of factory fittings. Stay competitive with built-in valuations and metrics that track sales performance. Instantly publish your listings to your website and leading marketplaces. Enhance your communication efficiency—whether through live chat on your site, AutoTrader inquiries, or WhatsApp messages—by managing everything from a unified interface that automatically connects with customer profiles, appointments, transactions, and more. Expedite your sales process with robust offer and invoicing functionalities. You can accept online payments, gather electronic signatures, confirm deliveries, and manage your financial documentation seamlessly. Real-time sales reports highlight the best-performing vehicles, manufacturers, models, sales channels, and team members. Boost your sales with a contemporary, responsive, and SEO-optimized website tailored to your brand, all powered by our groundbreaking website editor. Capture potential customers through callback and test drive booking forms, and facilitate online vehicle reservations, complete with immediate SMS notifications. Additionally, share updates across all your social media channels with just one click, making it easier than ever to engage with your audience!

Vehiso is a Dealer Management System (DMS) that serves as a comprehensive platform for dealerships dealing with cars, bikes, and other vehicles. It empowers dealers by enabling them to swiftly establish their own websites with ease. With over 70 customization options available, Vehiso ensures that each website reflects the individual needs and branding of its users accurately. In addition to creating websites, Vehiso streamlines the process of capturing inquiries, handling orders and paperwork, and accepting online payments, including both deposits and outstanding balances, through integrations with services such as PayPal and SumUp. Our platform is thoughtfully designed to assist dealers offering vehicle financing by facilitating finance inquiries through partnerships with providers like Codeweavers and iVendi, making the process smoother for both dealers and customers. Moreover, Vehiso also connects with prominent third-party advertising platforms such as AutoTrader and CarGurus, thereby enhancing the visibility and reach of our dealers, ensuring they can attract more potential customers effectively. This holistic approach not only simplifies operations for dealerships but also empowers them to thrive in a competitive market.

We provide customized solutions designed specifically for the distinct requirements of individual dealerships and automotive groups of all sizes. Our cutting-edge dealer software enhances operational efficiency, strengthens customer relationships, drives growth, and ensures consistency. Become part of the vast network of dealerships across North America that trust PBS Systems to help them thrive in the ever-evolving automotive landscape and achieve sustainable success.

#1 Automotive Dealership Software Boost your car sales and attract more potential buyers with the leading vehicle inventory system, dealer websites, CRM solutions, social media posting tools for Craigslist and Facebook, as well as Phone & Text Messaging and LeadSync functionalities, along with F&I integrations, legal documentation, and marketing tools. - ATTRACT: Promote your vehicles widely to engage more customers and differentiate yourself from competitors. - CONNECT: Engage with clients promptly to ensure that promising leads remain active. - CLOSE: Enhance the closing experience using robust software integrations and innovative resources. - MANAGE: The only dealership software designed to streamline your daily operations efficiently from a single platform. This comprehensive solution enables you to maintain control and oversight of your dealership’s activities seamlessly.

DealerPeak entered the automotive sector in 1999 with the introduction of a Lead Collection Management system covering 17 different locations. Currently, we focus on providing mobile CRM solutions that cater to car dealerships, regardless of their size. Our diverse clientele includes everything from small, independently operated used car lots to expansive enterprise-level dealerships around the globe. With a dedicated technical team that is always on the lookout for groundbreaking solutions, we empower our clients to draw in more customers to their dealerships. Consequently, these advancements enable our clients to increase vehicle sales and greatly improve the customer experience. The DealerPeak Evolution features an array of customized auto dealer desking software and mobile CRM solutions. Each platform has been thoughtfully designed to address the unique needs of various dealership types, sizes, and operational scopes. Whether you're managing a small-town dealership with a few staff members or multiple franchise locations, our CRM software is tailored to fit your distinct requirements. In summary, our unwavering dedication to both innovation and customization guarantees that every dealership has the tools necessary to succeed in a competitive landscape. This commitment to adaptability ensures that we remain a leader in the automotive CRM industry.

"Auto Inventory" is a dedicated solution designed specifically for non-franchised car and truck dealerships engaged in both wholesale and retail operations, offering a robust platform to carefully track and oversee their vehicle inventories alongside all related expenses. This all-encompassing tool provides detailed monitoring of sales statistics, commission structures, floor plan costs, gross and split profits, along with any other financial outlays essential for effective inventory management. Furthermore, Auto Inventory equips users with the ability to design personalized "Window Stickers" and "Buyers Guides." The window stickers produced are not only eye-catching and professional but are also available for use at any time, day or night. Each sticker prominently displays the dealership's name, address, and key company information, accompanied by a thorough vehicle description and 22 customizable fields for options that can either be selected or manually entered. Additionally, there is space at the bottom of these stickers to feature a company slogan, followed by a dealer disclaimer, ensuring that all vital information is communicated transparently to prospective buyers. By utilizing this innovative tool, dealers can significantly streamline their inventory management processes, allowing them to dedicate more time and effort to enhancing sales and improving customer service. This ultimately contributes to a more efficient operation within the competitive automotive market.

ADS delivers a remarkable software suite specifically designed for used car dealerships, with nearly 100 locations in Upstate New York currently benefiting from it. With more than 40 years of expertise in automotive dealership programming and partnerships with some of the most esteemed dealers in the area, we have developed software that emphasizes ease of use. This cutting-edge solution has been designed by the very people who depend on it every day, ensuring it fulfills genuine operational requirements. Our extensive collection of robust software applications is crafted for dealerships, and when combined with our unmatched customer support, it creates a perfect software solution for your business. In essence, selecting ADS equips your dealership with the essential tools that foster both success and excellence. Furthermore, our commitment to continuous improvement means that we listen to our users and adapt our offerings to meet evolving needs.

MAX Digital Showroom provides your team with instant access to both inventory and pricing information, keeping them updated on every vehicle available on your lot in real time. You can quickly access market comparisons, details on original OEM packages (inclusive of initial MSRPs), vehicle history reports, and pricing comparisons for each individual vehicle, regardless of where your sales activities occur. As customer expectations in the automotive retail sector have shifted significantly, MAX Digital performs over 1500 live shopping experiments each month, along with various live interviews and extensive usability and design evaluations to deepen the understanding of the consumer buying journey. Our goal is to empower dealerships to enhance their customer interactions, thus enabling their teams to achieve greater levels of success. With a commitment spanning more than a decade, MAX Digital has been focused on assisting automotive retailers through our comprehensive four-tier approach. By consistently evolving with the dynamic market environment, we guarantee that our clients maintain a competitive edge and thrive in the ever-changing landscape. This proactive strategy ensures that dealerships can adapt to new trends and customer demands effectively.

Pinewood DMS serves as a comprehensive solution tailored for retailers of cars, trucks, and motorcycles globally. The platform collaborates closely with OEMs and dealerships worldwide, offering a modern digital management system that empowers businesses to achieve remarkable outcomes. Its intuitive interface is designed to accommodate various roles within the dealership, ensuring seamless connectivity that enhances visibility and access to operational data. This approach effectively eliminates the need for redundant data entry and reduces reliance on multiple supplementary tools. Retailers will discover this system to be a significant time-saver, driving productivity while minimizing data input requirements. Users can generate in-depth reports based on precise, up-to-date information that integrates insights from multiple departments, fostering informed decision-making. Additionally, both our development and implementation processes adhere to ISO® 27001 & 9001 standards, ensuring quality and security in our operations.