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What is SmartDMS?

We provide cutting-edge technology solutions for automotive dealerships that focus on improving operational efficiency, streamlining workflows, and enhancing the customer experience. The past two decades have seen significant changes in software, business practices, and the car buying environment. In light of these shifts, AutoDealerPro has continuously updated its DMS software to adapt to the changing landscape. The SMART DMS stands out for its remarkable integration of processes and vendors, earning acclaim from dealers who depend on it every day. With the ADPro SmartDMS, automotive retailers can utilize a comprehensive suite of reports, documents, and tracking features that are specifically designed to enhance their overall performance. An essential aspect of our system is its smooth integration with multiple vendors, which helps to create a more straightforward car-buying experience for both customers and dealership staff. Additionally, it features lead management through a customer relationship management system, automated processing of credit applications, two-way data exchanges with online platforms, automated messaging solutions, and tools for social media outreach. By adopting these technological advancements, dealerships can not only improve their operations but also thrive in a competitive and ever-evolving market landscape. Ultimately, embracing innovation is key for dealerships aiming to meet and exceed customer expectations.

What is Puzzle Auto?

Puzzle Auto emerges as an advanced AI solution specifically designed for automotive dealerships, operating continuously to convert leads and missed calls into scheduled appointments without human intervention. This groundbreaking technology efficiently handles both incoming and outgoing inquiries concerning sales, service, trade, finance, and maintenance via multiple communication channels, such as phone calls, SMS, and email; it mimics human conversation, gathers customer data, and promptly delivers call summaries and recordings to CRM systems while automatically booking appointments. The platform integrates effortlessly with CRM, DMS, calendars, and telephony systems, providing customizable workflows and an extensive selection of over 50 templates tailored to the specific needs of each dealership. Furthermore, Puzzle Auto enriches its capabilities with Puzzle OS, a data cloud that aggregates over 1,000 metrics pertinent to auto retail, spanning sales, marketing, fixed operations, and market intelligence, which offers real-time scorecards, alerts, anomaly detection, forecasts, and detailed dashboards to support strategic decision-making. This comprehensive approach not only optimizes dealership operations but also equips them with valuable insights, enhancing both growth and operational efficiency significantly. By leveraging these tools, dealerships can remain competitive in a rapidly evolving market.

Media

Media

Integrations Supported

Facebook
Dealertrack DMS
Google Analytics
Google Business Profile
Google Calendar
Google Cloud Platform
Google Drive
Google Sheets
Instagram
RouteOne
X (Twitter)

Integrations Supported

Facebook
Dealertrack DMS
Google Analytics
Google Business Profile
Google Calendar
Google Cloud Platform
Google Drive
Google Sheets
Instagram
RouteOne
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AutoDealerPro

Company Location

United States

Company Website

autodealerpro.com

Company Facts

Organization Name

Puzzle Auto

Date Founded

2020

Company Location

Canada

Company Website

www.puzzleauto.app/

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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