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What is SmartEquip?

SmartEquip presents an all-encompassing platform that equips fleets with tailored product support information for every brand in their inventory. This system optimizes the parts ordering process, significantly reducing equipment downtime. It includes parts lists and schematics that are specific to serial numbers, enabling equipment owners to swiftly return their machinery to working condition. Furthermore, with access to up-to-date electronic parts diagrams tied to unique serial numbers, technicians can effectively troubleshoot problems and identify needed components. It is noted that technicians frequently spend as much as fifty percent of their time on these activities; however, SmartEquip Procurement has the potential to increase their productive working hours significantly, even doubling them. The platform is built to be customizable, featuring sophisticated catalog technology along with resources and ordering capabilities for direct customers, dealers, and distributors. Moreover, it offers a fully-branded white-label marketplace that leverages this smart catalog technology to streamline transactions across different brands, ensuring a smooth experience for all participants. This cutting-edge strategy not only enhances productivity but also promotes improved communication and effectiveness throughout the repair workflow. Ultimately, SmartEquip stands out as a game-changer in the industry, merging technology with service to optimize operations.

What is Fieldbit?

Fieldbit provides a powerful software solution specifically designed for industrial asset manufacturers and owners, merging diverse field service expertise with augmented reality to tackle the major hurdles encountered by field technicians who maintain expensive and complex equipment in challenging conditions where downtime can result in significant financial repercussions. By enabling real-time visual collaboration, support engineers can efficiently guide end users in troubleshooting problems remotely, thereby reducing the necessity for costly on-site interventions, which ultimately enhances customer satisfaction while lowering service costs. The platform improves first-time fix rates and minimizes expensive downtime through precise remote diagnostics and expert visual instructions delivered to field technicians. Furthermore, every action taken and piece of information shared during maintenance sessions is thoroughly documented, ensuring that critical knowledge, which is often retained solely by experienced personnel, is archived for future training and reference. This all-encompassing strategy not only optimizes service operations but also cultivates a culture of ongoing improvement and knowledge exchange within the organization. Additionally, by leveraging advanced technology and best practices, Fieldbit empowers organizations to stay competitive in a rapidly evolving market.

Media

Media

Integrations Supported

Point of Rental
RentalMan

Integrations Supported

Point of Rental
RentalMan

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SmartEquip

Date Founded

2000

Company Location

United States

Company Website

www.smartequip.com

Company Facts

Organization Name

Help Lightning

Date Founded

2013

Company Location

Israel

Company Website

helplightning.com/solutions/fieldbit-share-know-how-instantly/

Categories and Features

Procurement

Asset Management
Auction Management
Bid Management
Budget Management
Catalog Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Receiving
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management

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