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What is SmartEquip?

SmartEquip presents an all-encompassing platform that equips fleets with tailored product support information for every brand in their inventory. This system optimizes the parts ordering process, significantly reducing equipment downtime. It includes parts lists and schematics that are specific to serial numbers, enabling equipment owners to swiftly return their machinery to working condition. Furthermore, with access to up-to-date electronic parts diagrams tied to unique serial numbers, technicians can effectively troubleshoot problems and identify needed components. It is noted that technicians frequently spend as much as fifty percent of their time on these activities; however, SmartEquip Procurement has the potential to increase their productive working hours significantly, even doubling them. The platform is built to be customizable, featuring sophisticated catalog technology along with resources and ordering capabilities for direct customers, dealers, and distributors. Moreover, it offers a fully-branded white-label marketplace that leverages this smart catalog technology to streamline transactions across different brands, ensuring a smooth experience for all participants. This cutting-edge strategy not only enhances productivity but also promotes improved communication and effectiveness throughout the repair workflow. Ultimately, SmartEquip stands out as a game-changer in the industry, merging technology with service to optimize operations.

What is RepairLink?

RepairLink serves as a digital hub for parts procurement, designed to connect automotive dealerships, suppliers, and repair shops through a cohesive online system for sourcing and acquiring mechanical components. With its user-friendly web interface, repair facilities can effortlessly search for, compare prices, and order OEM parts straight from their preferred dealership suppliers, thereby simplifying the entire process and removing the hassle of traditional ordering methods like phone calls or faxes. Accessible from any computer or mobile device with internet access, the platform allows users to electronically manage and submit their parts orders while keeping tabs on real-time pricing and availability, along with detailed information about each part. Furthermore, it includes VIN-based lookup tools, enabling repair shops to accurately determine the right parts for specific vehicles and is enhanced with technical diagrams and illustrations that promote greater order accuracy. This innovative system not only saves valuable time in the parts procurement process but also empowers repair facilities to dedicate more attention to their primary operations and improve customer service. Ultimately, RepairLink transforms the parts ordering experience into a more efficient and streamlined process for all parties involved.

Media

Media

Integrations Supported

Point of Rental
RentalMan

Integrations Supported

Google Chrome
Microsoft Edge
Mozilla Firefox
Safari

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SmartEquip

Date Founded

2000

Company Location

United States

Company Website

www.smartequip.com

Company Facts

Organization Name

OEC

Date Founded

2000

Company Location

United States

Company Website

oeconnection.com/products/repairlink/

Categories and Features

Procurement

Not specified

Categories and Features

Auto Body

Not specified

Auto Repair

Not specified

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