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What is SmartHR?

HR Technology provides the tools necessary to fully harness your workforce's capabilities, allowing them to deliver outstanding results that benefit your organization. By making informed decisions based on a deep understanding of your most precious asset—your personnel—you can maintain a competitive edge and steer your organization toward success. Our Core SmartHR software is designed to integrate effortlessly with your existing systems, and you have the flexibility to enhance its capabilities with our specialized modules. Whether you lean towards an on-premise solution or a cloud-based alternative, we are dedicated to helping you select the option that best suits your needs. You have the freedom to choose from full ownership, a rent-to-own plan, or a simple month-to-month agreement, all free from restrictive contracts or convoluted billing procedures, ensuring that your data remains completely under your control. SmartHR is accessible via desktops, smartphones, or kiosks, allowing everyone to interact with the technology, even if they don’t require full desktop functionalities. Our dedication to HR Technology not only drives team success but also enables us to partner with organizations of various sizes across multiple sectors. The modular solutions provided by SmartHR have demonstrated their effectiveness in regions such as Africa, Asia, and Australasia, highlighting our significant global influence. Ultimately, selecting SmartHR means investing in a future where your teams can flourish and reach their full potential, paving the way for innovation and growth. We believe that with the right tools, every organization can achieve extraordinary outcomes.

What is CloudTalk?

Are you in the market for a modern phone system? CloudTalk.io presents an advanced cloud-based phone solution tailored for small and medium enterprises, startups, and online retailers. It is also compatible with both sales and customer service call centers, enhancing their operational efficiency. With over 25 integrations available for popular CRM, helpdesk, and e-commerce platforms such as Shopify, Salesforce, and Pipedrive, you can easily connect your existing tools. Additionally, our dedicated 5-star customer success team is committed to ensuring a smooth transition, whether you’re migrating from another system or establishing a new cloud call center from the ground up. Our rapid growth is evident, as we have formed successful collaborations with more than 1,000 companies globally, including renowned names like DHL, Yves Rocher, and Karcher. Plus, you can try CloudTalk risk-free with a 14-day trial that doesn't require any credit card information, allowing you to explore its features without commitment. Experience the benefits of an innovative communication system today!

Media

Media

Integrations Supported

Josys

Integrations Supported

Axis LMS
BigCommerce
Freshsales
Front
Gorgias
HubSpot CRM
KonnectzIT
Lariat Collections Platform
LiveChat
Make
Motileo
Outreach
Pitch Patterns
Success4
WhatsApp
Wufoo
Zendesk
Zoho CRM
Zoho Desk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$25.00/month (billed annually)
The pricing is based on the number of agents you have.
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SmartHR

Company Location

South Africa

Company Website

www.smarthr.co.za

Company Facts

Organization Name

CloudTalk

Date Founded

2016

Company Location

United States

Company Website

www.cloudtalk.io

Categories and Features

Human Resources

360 Degree Feedback
Attendance Management
Compliance Management
Employee Database
Payroll Management
Performance Management
Recruiting Management
Succession Planning
Time & Attendance Management
Timesheets

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

AI Voice Agents

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Power Dialer

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Accounting

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Reporting/Analytics

Call Forwarding

Not specified

Call Monitoring

Not specified

Call Recording

Archiving
On-Demand Recording

Call Tracking

Call Recording
Call Routing
Caller Identification
IVR / Voice Recognition

Internal Communications

App Integration
Telephony
Voice Chat

IVR

Call Recording
Call Routing
Text to Speech

Power Dialers

Not specified

Predictive Dialer

Not specified

Sales Dialers

Not specified

Telemarketing

Not specified

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration

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