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What is SmartKarrot?

SmartKarrot offers a cloud-based solution dedicated to Customer Success and Account Management, empowering teams to effectively oversee aspects of Customer Growth, including Expansion, Retention, and Renewal, all while emphasizing Intelligence and Automation. 1. Leveraging Augmented Intelligence, SmartKarrot adeptly addresses intricate scenarios pertaining to Expansion and Retention across diverse products, services, and regions. 2. Our clients benefit from enhanced scalability owing to our strong emphasis on Automation and tailored Playbooks. 3. With a modern design and a Product-Led Growth (PLG) approach, we ensure an exceptional user experience that resonates with contemporary needs. 4. Our unlimited user packages foster a truly Customer-Centric environment, facilitating seamless alignment among team members. 5. This holistic approach empowers organizations to not only retain their customers but also identify new growth opportunities efficiently.

What is Product Fruits?

Product Fruits is an intuitive, no-code platform designed to enhance user adoption for web applications, enabling you to effectively onboard users and help them discover the value of your product while steering them towards their pivotal "aha moment." This comprehensive tool encompasses everything necessary to elevate user onboarding for your application, including interactive product tours, guides, walkthroughs, helpful hints, beacons, tooltips, onboarding checklists, in-app announcements, user feedback collection mechanisms, one-click bug reporting, and a built-in help center accessible via a Life Ring Button, along with a knowledge base for further assistance. Our clients have reported significant improvements in conversion rates, a decrease in user churn, and a reduction in support inquiries. Designed with the non-technical user in mind, the Product Fruits editor enables anyone to craft visually appealing onboarding experiences without requiring any coding expertise. We proudly serve SaaS companies across the globe, assisting them in boosting conversions, minimizing churn, and decreasing the volume of support tickets, all while ensuring that you can get started in less than five minutes, with a free trial option available for new users. With its user-friendly interface and powerful features, Product Fruits stands out as an invaluable tool for companies aiming to optimize their user engagement strategies.

Media

Media

Integrations Supported

Slack
Amazon EC2
Amazon Web Services (AWS)
Asana
Microsoft Excel
Microsoft Outlook
Microsoft Word
Salesforce
Stripe

Integrations Supported

Slack
ActiveCampaign
Crisp
Customer.io
Freshdesk
Heap
HubSpot Customer Platform
Intercom
Mixpanel
Smartlook
Typeform
Zendesk Chat

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing shared after discussions. Available in 2 Models:
(A) - Outcome-based pricing linked to your success.Leverage the option of unlimited users.
(B) - Customized Pricing based on specific client needs.

Pricing Information

$79 per month
$59 per month with yearly payment
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SmartKarrot Inc

Date Founded

2018

Company Location

United States

Company Website

www.smartkarrot.com

Company Facts

Organization Name

Product Fruits

Date Founded

2020

Company Location

Czech Republic

Company Website

productfruits.com/

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Feedback Collection
Video Content

Customer Onboarding

Not specified

Customer Retention

Not specified

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Categories and Features

Customer Communications Management

Interactive Content
On-Demand Communications
Personalization
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Gamification

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management

Customer Feedback

Bug Reports
Screenshot / Screen Capture
Surveys

Customer Onboarding

Not specified

Customer Self-Service

Not specified

Customer Success

Customer Engagement
Onboarding

Customer Training

Not specified

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Knowledge Management

Cataloging / Categorization
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

No-Code Development

Drag & Drop
Templates
Web / Mobile App Development
Workflow Management

Onboarding

Orientation Management
Training Management

Personalization

Behavioral Targeting
Campaign Segmentation
Experience Management

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