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What is SmartLoyalty?

SmartLoyalty, created by BPC Banking Technologies, functions as a holistic management tool for loyalty and rewards schemes, enabling users to quickly develop and manage innovative loyalty campaigns. This platform is tailored to support the rapid creation of complex programs for both issuers and acquirers. Users can seamlessly deploy loyalty initiatives designed to boost customer retention and stimulate purchasing behavior. The system determines points based on a range of variables, including customer demographics, payment methods, merchant types, transaction categories, and even specific times of day. As the adoption of mobile payments surges and e-wallets gain traction, the importance of loyalty programs is increasingly highlighted. In contrast to traditional methods where card issuers depended on the visual appeal of physical cards to build brand loyalty, the rise of digital cards necessitates fresh strategies for customer engagement. As a result, organizations must evolve and innovate their loyalty offerings to stay ahead in this dynamic market. This transformation is crucial for businesses aiming to thrive in an era where customer expectations are constantly changing.

What is Hoox?

Hoox functions as an innovative customer activation platform specifically designed for financial service providers, allowing banks and card issuers to effectively engage with their customers and become the preferred payment choice. By facilitating real-time, personalized incentives from partnered merchants, card issuers can significantly decrease cart abandonment rates while boosting conversion rates. The platform operates on a Software as a Service (SaaS) model, enabling issuers to extend their reach beyond their typical customer base with dynamic and measurable incentives that yield tangible results. Moreover, Hoox offers merchants a seamless embedded finance solution aimed at captivating consumers through externally funded personalized incentives, providing them with a complementary method for increasing revenue, reducing cart abandonment, lowering card processing fees, and ensuring smooth integration with various issuing partners and e-commerce platforms. Ultimately, Hoox enhances the usage of cards by delivering customized incentives to cardholders in real time throughout their shopping journeys, ensuring that both merchants and issuers reap the benefits of heightened customer engagement. This collaborative strategy not only strengthens customer loyalty but also fosters a mutually beneficial environment for all stakeholders, promoting sustained growth and success across the board. By leveraging such a comprehensive approach, Hoox positions itself as a pivotal player in the evolving landscape of customer engagement in the financial services sector.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
HPE Consumption Analytics
Heroku
Magento
PayPal
Shopify
Square POS
Stripe
WePay
Wix
WooCommerce

Integrations Supported

Amazon Web Services (AWS)
HPE Consumption Analytics
Heroku
Magento
PayPal
Shopify
Square POS
Stripe
WePay
Wix
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BPC Group

Date Founded

1995

Company Location

Switzerland

Company Website

www.bpcbt.com/smartvista-solutions/loyalty-card-programs

Company Facts

Organization Name

Hoox

Date Founded

2022

Company Location

United States

Company Website

www.hooxpay.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Financial Services

Analytics
Branch Optimization
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management

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