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What is SmartLoyalty?

SmartLoyalty, created by BPC Banking Technologies, functions as a holistic management tool for loyalty and rewards schemes, enabling users to quickly develop and manage innovative loyalty campaigns. This platform is tailored to support the rapid creation of complex programs for both issuers and acquirers. Users can seamlessly deploy loyalty initiatives designed to boost customer retention and stimulate purchasing behavior. The system determines points based on a range of variables, including customer demographics, payment methods, merchant types, transaction categories, and even specific times of day. As the adoption of mobile payments surges and e-wallets gain traction, the importance of loyalty programs is increasingly highlighted. In contrast to traditional methods where card issuers depended on the visual appeal of physical cards to build brand loyalty, the rise of digital cards necessitates fresh strategies for customer engagement. As a result, organizations must evolve and innovate their loyalty offerings to stay ahead in this dynamic market. This transformation is crucial for businesses aiming to thrive in an era where customer expectations are constantly changing.

What is RiskNet?

The aiRiskNet® platform operates as a self-service rules engine for real-time and near real-time detection and prevention of payment fraud and suspicious activities, catering to card issuers, acquirers, payment service providers (PSPs), and merchants around the world. This adaptable solution can be implemented as either licensed software on-premises or through a cloud-based service on Azure. Engineered to protect the entire payment ecosystem, aiRiskNet® features a modular design with three main configurations that can operate independently or be seamlessly integrated into a broader enterprise solution. Notably, aiRiskNet® Acquirer is dedicated to managing risks associated with merchants and identifying fraud across various payment channels, such as point-of-sale (POS) and ATM transactions. On the other hand, aiRiskNet® Issuer specializes in fraud detection for financial entities and card issuers, covering all types of card payments, including credit, debit, pre-paid, private label, and e-wallets, while also addressing other payment mechanisms like cheques, ACH, and wire transfers. This flexibility allows users to combat fraud effectively, aligning the solution with their individual operational requirements. Additionally, the platform provides ongoing updates and enhancements to adapt to the ever-evolving landscape of payment fraud.

What is Influence?

Influence.io is a multifunctional platform designed for loyalty and referral programs, empowering ecommerce and direct-to-consumer brands to effectively create, manage, and enhance their customer loyalty and referral strategies. With this platform, merchants can motivate their customers by providing points for various activities such as purchasing items, writing reviews, and engaging with social media, which can later be redeemed for enticing perks, discounts, or rewards. Furthermore, it incorporates loyalty tiers that enable brands to customize rewards based on varying degrees of customer loyalty, along with digital stamp cards that work seamlessly with Apple and Google Wallet, membership options, and incentives to encourage existing customers to recruit new ones. The platform’s effortless integration with leading ecommerce and marketing tools like Shopify, BigCommerce, Klaviyo, and Gorgias allows for a rapid and uncomplicated setup, removing the necessity for intricate custom development. In addition, Influence.io's intuitive interface significantly boosts customer engagement, simplifying the process for brands to cultivate meaningful connections with their audience. This ultimately fosters a community around the brand, enhancing customer retention and satisfaction.

Media

Media

Media

Integrations Supported

Apple Wallet
Attentive
BigCommerce
Google Wallet
Gorgias
HPE Consumption Analytics
Klaviyo
Loop
Microsoft Azure
REVIEWS.io
Recharge
Shopify
Skio
dotdigital Engagement Cloud

Integrations Supported

Apple Wallet
Attentive
BigCommerce
Google Wallet
Gorgias
HPE Consumption Analytics
Klaviyo
Loop
Microsoft Azure
REVIEWS.io
Recharge
Shopify
Skio
dotdigital Engagement Cloud

Integrations Supported

Apple Wallet
Attentive
BigCommerce
Google Wallet
Gorgias
HPE Consumption Analytics
Klaviyo
Loop
Microsoft Azure
REVIEWS.io
Recharge
Shopify
Skio
dotdigital Engagement Cloud

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BPC Group

Date Founded

1995

Company Location

Switzerland

Company Website

www.bpcbt.com/smartvista-solutions/loyalty-card-programs

Company Facts

Organization Name

The ai Corporation

Date Founded

1998

Company Location

United Kingdom

Company Website

www.aicorporation.com/products-services/risknet/

Company Facts

Organization Name

Influence

Date Founded

2021

Company Location

United States

Company Website

www.influence.io

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

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