Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • 800.com Reviews & Ratings
    4.5 out of 5 stars 2,436 Ratings
    Company Website for 800.com
  • CallHub Reviews & Ratings
    4.4 out of 5 stars 428 Ratings
    Company Website for CallHub
  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,089 Ratings
    Company Website for SurveySparrow
  • Notifyre Reviews & Ratings
    4.8 out of 5 stars 67 Ratings
    Company Website for Notifyre
  • Maropost Marketing Cloud Reviews & Ratings
    4.4 out of 5 stars 152 Ratings
    Company Website for Maropost Marketing Cloud
  • Odoo Reviews & Ratings
    4.2 out of 5 stars 1,729 Ratings
    Company Website for Odoo
  • ActiveCampaign Reviews & Ratings
    4.4 out of 5 stars 17,400 Ratings
    Company Website for ActiveCampaign
  • Pipedrive Reviews & Ratings
    4.4 out of 5 stars 12,537 Ratings
    Company Website for Pipedrive
  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,194 Ratings
    Company Website for Birdeye
  • Signalmash Reviews & Ratings
    4.9 out of 5 stars 16 Ratings
    Company Website for Signalmash

What is SmartReviews?

SmartReviews integrates user feedback from a variety of sources, including websites, SMS, emails, and face-to-face interactions, into a unified platform. The interface of Shrivra SmartReviews is designed to be both user-friendly and efficient, enabling a setup that can be completed in just a few minutes. Users have the flexibility of utilizing an offline survey application to establish a feedback kiosk on either iOS or Android devices, or they can choose to gather feedback directly through in-person interactions. Once internet connectivity is established, all collected data is securely synchronized from offline mode. SmartReviews facilitates effective tracking of both the frequency and volume of customer feedback. It proves to be an exceptional net promoter tool, particularly for evaluating levels of customer satisfaction. By encouraging collaboration among team members, you can directly address feedback through the Response Inbox. With comprehensive reports and in-depth analytics available, implementing actions based on the feedback becomes straightforward, and you can easily disseminate these insights via push notifications or email. This holistic strategy guarantees that businesses remain attuned and responsive to their customers' requirements, ultimately enhancing their service delivery. Additionally, the ability to customize notifications ensures that you can tailor communication to better fit the preferences of your audience.

What is Customer Radar?

Gathering customer feedback becomes remarkably simple with Customer Radar, which offers accessibility through multiple platforms preferred by your customers, including email, SMS, online forms, and even printed receipts. You can immediately review and analyze the feedback on a live dashboard, creating a direct relationship between customer insights and your everyday business practices. By actively testing, measuring, and leveraging actionable insights, you can enhance your overall business strategy with the most up-to-date information at your fingertips. Furthermore, benchmarking data reveals your competitive position in the market, allowing you to evaluate how you stack up against others in your industry. With its advanced NPS technology, Customer Radar streamlines the collection of customer feedback, guaranteeing that their opinions are gathered quickly and efficiently. Once the information, including your Net Promoter Score, is compiled, it becomes immediately available on your dashboard, enabling you to respond swiftly. By connecting with customers through various channels, Customer Radar significantly improves your capacity to gather and respond to critical feedback. This innovative approach not only enhances customer satisfaction but also propels business growth by aligning with your clients' evolving needs and expectations, ultimately creating a more responsive and customer-centric organization. By continuously adapting to feedback, you can foster loyalty and long-term relationships with your customers.

Media

Media

Integrations Supported

Integrations Supported

Vibe.fyi

API Availability

API Availability

Pricing Information

$19 per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Shrivra

Date Founded

2014

Company Location

Singapore

Company Website

shrivra.com/feedback-survey-app

Company Facts

Organization Name

Customer Radar

Date Founded

2012

Company Location

New Zealand

Company Website

www.customerradar.com

Categories and Features

SMS Marketing

Not specified

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Trend Analysis

Popular Alternatives

SalesCaptain Reviews & Ratings

SalesCaptain

4.5 out of 5 stars

Popular Alternatives

Prodsight Reviews & Ratings

Prodsight

Product Insight
RadarKit Reviews & Ratings

RadarKit

Radarkit
Benbria Loop Reviews & Ratings

Benbria Loop

Benbria