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ease 0 out of 5 stars
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design 0 out of 5 stars
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What is SmartReviews?

SmartReviews integrates user feedback from a variety of sources, including websites, SMS, emails, and face-to-face interactions, into a unified platform. The interface of Shrivra SmartReviews is designed to be both user-friendly and efficient, enabling a setup that can be completed in just a few minutes. Users have the flexibility of utilizing an offline survey application to establish a feedback kiosk on either iOS or Android devices, or they can choose to gather feedback directly through in-person interactions. Once internet connectivity is established, all collected data is securely synchronized from offline mode. SmartReviews facilitates effective tracking of both the frequency and volume of customer feedback. It proves to be an exceptional net promoter tool, particularly for evaluating levels of customer satisfaction. By encouraging collaboration among team members, you can directly address feedback through the Response Inbox. With comprehensive reports and in-depth analytics available, implementing actions based on the feedback becomes straightforward, and you can easily disseminate these insights via push notifications or email. This holistic strategy guarantees that businesses remain attuned and responsive to their customers' requirements, ultimately enhancing their service delivery. Additionally, the ability to customize notifications ensures that you can tailor communication to better fit the preferences of your audience.

What is Mobiniti?

Mobiniti functions as a specialized text messaging marketing platform designed for a range of businesses, from small and medium enterprises to larger corporations. This service allows users to engage with their customers using mobile SMS marketing tactics. Key features include social profiling, mobile coupon distribution, contests, and various automation options. Furthermore, Mobiniti equips users with tools to collect feedback and reviews, enabling them to directly seek recommendations and insights from their clientele. By adopting this all-encompassing strategy, businesses can significantly improve customer interaction and cultivate loyalty through enhanced communication efforts. This makes Mobiniti an invaluable resource for businesses aiming to thrive in a competitive market.

Media

Media

Integrations Supported

Integrations Supported

Constant Contact
Facebook
Keap
Mailchimp
SMS Gatez
Shopify
Wheelio
Wufoo
X (Twitter)
Zapier

API Availability

API Availability

Pricing Information

$19 per month
Free Trial Offered?

Pricing Information

$49.00/month
Starting price $49.00/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shrivra

Date Founded

2014

Company Location

Singapore

Company Website

shrivra.com/feedback-survey-app

Company Facts

Organization Name

Mobiniti

Date Founded

2014

Company Location

United States

Company Website

www.mobiniti.com

Categories and Features

SMS Marketing

Not specified

Categories and Features

Bulk SMS

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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