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What is Smartbis?

Smartbis Cashback is a comprehensive white-label loyalty platform designed to empower businesses to launch their own branded cashback and points programs that drive customer loyalty and engagement. The platform allows customers to earn cashback or points on purchases, redeeming rewards as vouchers, store credit, or sharing with friends to amplify reach. It features an integrated referral system that automatically rewards customers when they successfully refer others, fostering organic growth. With advanced marketing automation, businesses can segment their audience and deliver targeted, personalized campaigns through WhatsApp, email, and SMS, all while avoiding spammy messaging. Smartbis Cashback seamlessly integrates with popular e-commerce platforms like Shopify and Wix, as well as physical stores, franchise networks, and POS systems, providing a unified loyalty experience across channels. The gamification framework includes tiered clubs such as Bronze, Silver, and Gold levels, incentivizing customers to stay engaged and reach higher rewards. Automated voucher issuance simplifies rewarding customers immediately after purchases, encouraging repeat sales. Businesses can also generate custom QR codes and conduct satisfaction surveys, rewarding valuable customer feedback. This all-in-one solution combines robust features with ease of use, making it ideal for companies looking to build long-term customer loyalty. Ultimately, Smartbis Cashback enables businesses to increase customer retention, boost sales, and enhance brand loyalty through tailored, innovative reward programs.

What is Fondue?

In place of standard pre-purchase incentives, shoppers can now track their CashBack eligibility as they shop and opt for redemption options like gift cards or cash after their transaction, with additional alternatives expected to be introduced soon. This modern strategy replaces the traditional method of using blanket discounts that can erode profit margins, focusing instead on increasing overall revenue. By providing greater value on gift cards to encourage customer loyalty, offering discounts to those who need them to encourage purchases, and recouping revenue from customers who don't take advantage of these discounts, brands can effectively fine-tune their sales tactics. Furthermore, brands can substitute traditional coupon incentives in their welcome series emails, popups, and SMS messages with CashBack offers. Customers have the choice to redeem their CashBack as cash via a Visa card or as a gift card for future use in the brand's store. Given that not every customer redeems their CashBack, brands have the opportunity to reinvest the unclaimed funds into more impactful promotional offers, ultimately increasing conversion rates and fostering revenue growth. This forward-thinking approach not only draws in new customers but also significantly enriches the shopping experience for those who are already loyal to the brand, creating a win-win situation for everyone involved. Additionally, as more options are rolled out, the potential for customer engagement and satisfaction will likely continue to rise.

Media

Media

Integrations Supported

Shopify
Tiendanube
Wix

Integrations Supported

Shopify
Attentive

API Availability

API Availability

Pricing Information

$19.90/month
Free Trial Offered?

Pricing Information

$65 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Smartbis

Date Founded

2006

Company Location

Brazil

Company Website

smartbis.com

Company Facts

Organization Name

Fondue

Date Founded

2021

Company Location

United States

Company Website

www.getfondue.com

Categories and Features

Customer Loyalty

Customer Activity Tracking
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

eCommerce Tools

Not specified

Gift Card

Not specified

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