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What is Smartsupp?
Smartsupp chat enables personalized interactions that enhance customer satisfaction, with its services utilized by 283,000 websites and online stores throughout Europe. The platform provides a robust web dashboard for accessing comprehensive visitor data, and it allows you to connect with customers from anywhere via mobile applications available on both Android and iOS devices. You can utilize automated messages to proactively engage with visitors and obtain in-depth statistics that evaluate your customer service performance, while the visitor recording feature offers insights into customer behavior. By utilizing this chat solution, you can ensure that you are always in touch with your customers as they navigate your website. Sign up for a complimentary account at www.smartsupp.com to begin engaging with your audience today.
Highlighted features include:
- Fully customizable chat box
- Customer satisfaction tracking
- Automated messaging options
- Mobile applications for convenient access
- Predefined responses for efficiency
- Comprehensive analytics
- Seamless integration with various ecommerce platforms
- Visitor session replay for enhanced understanding of user experience.
What is HeyBubble?
Harness the power of insightful analytics to enhance your performance and successfully convert potential customers during crucial moments. With targetSee, you can monitor the entire journey of your website visitors and pinpoint those in need of assistance, allowing you to intervene before they leave. HeyBubble’s live chat feature builds trust between you and your audience by facilitating real-time interactions that can turn casual visitors into loyal customers. As visitors navigate your site, your representatives can offer timely support, particularly when they encounter difficulties, whether during the payment process or after spending considerable time browsing. Our intuitive Dashboard presents vital data about the pages they view, their language preferences, and much more. The chat interface is highly customizable, enabling you to tailor the experience to your brand. Furthermore, with detailed statistics and reporting tools, you can optimize your team's use of HeyBubble, ensuring that you see measurable improvements in customer engagement every day. It's essential to not only respond to visitors but also to proactively nurture relationships that encourage lasting loyalty. By employing these tools, you create a customer experience that stands out and keeps them coming back for more.
Integrations Supported
CS-Cart Multi-Vendor
CS-Cart Store Builder
Google Analytics
Jimdo
Lightspeed Retail
Shopify
Squarespace
Unbounce
VersaCommerce
Weebly
Integrations Supported
CS-Cart Multi-Vendor
CS-Cart Store Builder
Google Analytics
Jimdo
Lightspeed Retail
Shopify
Squarespace
Unbounce
VersaCommerce
Weebly
API Availability
Has API
API Availability
Has API
Pricing Information
$0.01/month/user
Free Trial Offered?
Free Version
Pricing Information
$12 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Smartsupp
Date Founded
2013
Company Location
Czech Republic
Company Website
www.smartsupp.com
Company Facts
Organization Name
HeyBubble
Company Location
United States
Company Website
www.heybubble.com
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking