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What is Smartwerks?

Rewarding dedicated customers with discount dollars for their everyday purchases or for bringing in referrals from their friends and family can enhance loyalty. Our Time Clock application accurately tracks employee attendance while also monitoring the commissions and bonuses they earn. The Work Order application simplifies the process of managing customer repairs and incorporates tracking for item serial numbers. Efficiently monitor an item's serial number from the moment it enters your shop until it is either sold or returned. By accepting EMV chip cards, you can minimize the risk of chargebacks and ensure secure credit card transactions for your clientele. With our platform, you can manage your business remotely, eliminating the need for server upgrades or manual backups, as we handle all technical aspects for you. Smartwerks is designed to scale alongside your business needs, providing a cloud-based system that allows you to access all your stores from one central location, granting you real-time insights into your company's performance. This approach not only simplifies operations but also empowers you to make informed decisions swiftly.

What is Aurum?

Aurum, created by Systech, is the leading software solution specifically designed for jewelers and watchmakers. For the past 25 years, it has established itself as a key player in the industry, serving over 2000 clients across Europe. Leveraging extensive experience in the jewelry and watchmaking fields, Aurum provides a unique method for managing precious stones and metals, which streamlines their integration into production while managing various inventories. Users can connect each item to images, generate real-time catalogs for retail shops, agents, or eCommerce sites, and effectively monitor sales and repairs. Its all-encompassing platform combines software with vital hardware and supplies, reinforcing Aurum's status as the go-to choice for professionals in the field. This cohesive solution not only boosts operational effectiveness but also adapts to the changing demands of jewelers and watchmakers in a competitive landscape. Furthermore, its user-friendly interface and robust support ensure that clients can maximize their productivity and stay ahead in an ever-evolving market.

Media

Media

Integrations Supported

EBizCharge

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$110 per user per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Smartwerksusa

Date Founded

2010

Company Location

United States

Company Website

smartwerksusa.com

Company Facts

Organization Name

Systech

Date Founded

1994

Company Location

Italy

Company Website

www.aurum32.com/eng/

Categories and Features

Jewelry Store Management

Customer Purchase History
Pricing Management
Repair Tracking
Supplier Management

Categories and Features

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

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