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What is Smartwerks?

Rewarding dedicated customers with discount dollars for their everyday purchases or for bringing in referrals from their friends and family can enhance loyalty. Our Time Clock application accurately tracks employee attendance while also monitoring the commissions and bonuses they earn. The Work Order application simplifies the process of managing customer repairs and incorporates tracking for item serial numbers. Efficiently monitor an item's serial number from the moment it enters your shop until it is either sold or returned. By accepting EMV chip cards, you can minimize the risk of chargebacks and ensure secure credit card transactions for your clientele. With our platform, you can manage your business remotely, eliminating the need for server upgrades or manual backups, as we handle all technical aspects for you. Smartwerks is designed to scale alongside your business needs, providing a cloud-based system that allows you to access all your stores from one central location, granting you real-time insights into your company's performance. This approach not only simplifies operations but also empowers you to make informed decisions swiftly.

What is Guild Jeweler?

Our carefully designed setup and training process is dedicated to guaranteeing a successful launch for your store right from the beginning. We strive to make your transition to the Guild Jeweler system as fluid as possible, ensuring your network operates with both stability and efficiency while equipping your team with the skills necessary for critical daily tasks. Before the training sessions begin, a representative from Guild will work alongside you to confirm that your store's network is both reliable and effective. If you've taken the time to prepare your network beforehand, this verification can be completed swiftly. However, if you'd rather leave the network setup to our experienced team, we are more than willing to invest the necessary time to ensure your hardware is correctly installed and configured. The extensive training period is generally anticipated to last between 3 to 4 days. Following the completion of your training, the Guild team will continue to be available for support through phone and online channels. It's important to keep in mind that we are always ready to address your inquiries, no matter how big or small they may be. Your success is at the forefront of our mission, and we are devoted to providing you with the essential resources and support needed for your growth and achievement. Ultimately, we believe that with the right preparation and assistance, your store can flourish and reach new heights.

Media

Media

Integrations Supported

EBizCharge

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Smartwerksusa

Date Founded

2010

Company Location

United States

Company Website

smartwerksusa.com

Company Facts

Organization Name

Guild Jeweler Software Solutions

Date Founded

2001

Company Location

United States

Company Website

www.guildjeweler.com

Categories and Features

Jewelry Store Management

Customer Purchase History
Pricing Management
Repair Tracking
Supplier Management

Categories and Features

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Marketing Management
Multi-Store Management
Repair Tracking

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