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What is Smartwerks?

Rewarding dedicated customers with discount dollars for their everyday purchases or for bringing in referrals from their friends and family can enhance loyalty. Our Time Clock application accurately tracks employee attendance while also monitoring the commissions and bonuses they earn. The Work Order application simplifies the process of managing customer repairs and incorporates tracking for item serial numbers. Efficiently monitor an item's serial number from the moment it enters your shop until it is either sold or returned. By accepting EMV chip cards, you can minimize the risk of chargebacks and ensure secure credit card transactions for your clientele. With our platform, you can manage your business remotely, eliminating the need for server upgrades or manual backups, as we handle all technical aspects for you. Smartwerks is designed to scale alongside your business needs, providing a cloud-based system that allows you to access all your stores from one central location, granting you real-time insights into your company's performance. This approach not only simplifies operations but also empowers you to make informed decisions swiftly.

What is ReliaSale?

ReliaTerm provides an entirely mobile sales application with integrated payment processing capabilities. In contrast, ReliaScan delivers extensive mobile inventory management that works even when offline. The suite also encompasses tools such as Co-Pilot, the Dash “Owners report,” point of sale systems, and customer relationship management (CRM) features. Additionally, it facilitates inventory control, product oversight, and pricing management, while also allowing for the generation of aged inventory reports and streamlining purchasing activities. Users can label barcodes, track serial numbers, and scan products during both receipt and dispatch processes. The system generates detailed reports on transfers and necessary logistical moves, oversees commissions and spiffs, and keeps tabs on Electronic Service Contract (ESC) submissions, including tracking missed ESC reports. Other functionalities include a cash-out journal, aging statements for accounts receivable, reports on customer deposits, and tools designed for delivery scheduling and dispatch. Users can generate various reports, such as commission summaries, inventory status updates, accounts receivable insights, sales tax documentation, and general ledger integration. Financial statements are efficiently produced, and the platform ensures smooth integration with QuickBooks. Drill-down reporting tools offer export options to Excel and searchable features via Control-F. The system also tracks vendor instant rebate programs, while ReliaServ acts as a dedicated mobile app for technicians, functioning on both iOS and Android platforms to facilitate location-based scheduling and dispatching. This comprehensive suite of features not only enhances operational efficiency but also significantly supports businesses in their management endeavors, making it a vital resource in today's competitive market.

Media

Media

Integrations Supported

EBizCharge

Integrations Supported

EBizCharge

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smartwerksusa

Date Founded

2010

Company Location

United States

Company Website

smartwerksusa.com

Company Facts

Organization Name

Reliable Softworks

Date Founded

2007

Company Location

United States

Company Website

www.reliablesoftworks.com/reliasale/

Categories and Features

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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