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What is Smile.io?

Convert new buyers into dedicated customers by utilizing the most dependable loyalty application on the market. Those who engage in points programs are likely to shop more often and increase their overall spending. Shift away from traditional marketing strategies and adopt loyalty initiatives to foster business expansion. In addition, offer diverse opportunities for customers to earn points throughout their journey with your brand, including activities like writing reviews, participating in social media discussions, and celebrating special occasions. Instead of rummaging through their inboxes, customers can seamlessly view the points they've earned not only with your store but also across various partners in a single, easy-to-use platform. While incentivizing purchases is crucial, it only scratches the surface of a successful loyalty program. Consider giving your points an attractive name, such as "stars" or "glam bucks," to create a loyalty experience that aligns with your brand essence. Moreover, integrate Smile with your commonly used tools to unlock additional capabilities, like awarding points for customer reviews and referrals. This comprehensive strategy for customer engagement can greatly enhance your brand's relationship with its clientele, ensuring their loyalty for years to come. Ultimately, a well-rounded loyalty program can transform casual customers into enthusiastic advocates for your brand.

What is Ascentis CRM & Customer Loyalty?

Our solution effortlessly connects with your existing POS systems and various customer acquisition platforms, removing barriers that brands face when it comes to identifying, capturing, and collecting customer data. By merging information from diverse engagement channels, you gain critical insights that empower you to charm, engage, and retain customers throughout their journey with your brand. You can interact in real-time through tailored communications across a multitude of platforms, such as email, mobile, and social media. By maintaining a detailed perspective on your most valuable customers, you can leverage the right tools and engagement tactics to increase revenue, strengthen loyalty, and encourage advocacy. With a wide selection of APIs at your disposal, this integration offers your brand a comprehensive understanding of your customers, their experiences, and the return on investment from your interactions. Our CRM and loyalty solutions drive targeted marketing using actionable insights, ensuring timely and relevant engagements that elevate customer satisfaction and deepen brand loyalty. This all-encompassing strategy guarantees that your marketing initiatives are not only impactful but also resonate with customer expectations and behaviors, ultimately creating a stronger connection with your audience. By consistently refining your approach based on real-time feedback, you can remain agile and responsive to the ever-changing landscape of consumer preferences.

Media

Media

Integrations Supported

Arka
BigCommerce
CM Commerce
Fera
Glew
Judge.me
Klaviyo
Loop Subscriptions
Loox
Mailchimp
Privy
REVIEWS.io
ReSci
Recharge
Remarkety
Sendlane
Shopify
Shopney
TargetBay
Verified Reviews

Integrations Supported

Arka
BigCommerce
CM Commerce
Fera
Glew
Judge.me
Klaviyo
Loop Subscriptions
Loox
Mailchimp
Privy
REVIEWS.io
ReSci
Recharge
Remarkety
Sendlane
Shopify
Shopney
TargetBay
Verified Reviews

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smile.io

Date Founded

2012

Company Location

Canada

Company Website

smile.io

Company Facts

Organization Name

Ascentis

Company Location

Singapore

Company Website

www.ascentis.com.sg/en/crm-customer-loyalty.html

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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