Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Extole Reviews & Ratings
    71 Ratings
    Company Website
  • Rezku Point of Sale Reviews & Ratings
    64 Ratings
    Company Website
  • Chime Workplace Reviews & Ratings
    8 Ratings
    Company Website
  • Awardco Reviews & Ratings
    12,802 Ratings
    Company Website
  • Vibe Retail Reviews & Ratings
    93 Ratings
    Company Website
  • Curbside Laundries Reviews & Ratings
    63 Ratings
    Company Website
  • Tremendous Reviews & Ratings
    1,887 Ratings
    Company Website
  • Level 6 Reviews & Ratings
    36 Ratings
    Company Website
  • Modento Reviews & Ratings
    558 Ratings
    Company Website
  • ShapeNet Reviews & Ratings
    287 Ratings
    Company Website

What is Smile.io?

Convert new buyers into dedicated customers by utilizing the most dependable loyalty application on the market. Those who engage in points programs are likely to shop more often and increase their overall spending. Shift away from traditional marketing strategies and adopt loyalty initiatives to foster business expansion. In addition, offer diverse opportunities for customers to earn points throughout their journey with your brand, including activities like writing reviews, participating in social media discussions, and celebrating special occasions. Instead of rummaging through their inboxes, customers can seamlessly view the points they've earned not only with your store but also across various partners in a single, easy-to-use platform. While incentivizing purchases is crucial, it only scratches the surface of a successful loyalty program. Consider giving your points an attractive name, such as "stars" or "glam bucks," to create a loyalty experience that aligns with your brand essence. Moreover, integrate Smile with your commonly used tools to unlock additional capabilities, like awarding points for customer reviews and referrals. This comprehensive strategy for customer engagement can greatly enhance your brand's relationship with its clientele, ensuring their loyalty for years to come. Ultimately, a well-rounded loyalty program can transform casual customers into enthusiastic advocates for your brand.

What is Reponse?

Reponse is a Shopify app that combines a shared inbox, human live chat, ticketing and loyalty, with AI agents that work from the first day. Merchants keep their whole team on it at no extra cost: unlimited seats, tickets with assignment and SLAs, saved replies, each customer's tickets and points shown on the Shopify customer page, loyalty points, referrals and a help center. The AI reads the store automatically (policies, shipping, catalogue), answers shoppers and guides them to checkout, tracks orders and starts returns in the chat, triages tickets and drafts replies; the team takes over from the same inbox whenever it wants. Three plans include every AI agent: $39 per month for 1,000 AI actions, $99 for 3,000 or $249 for 10,000, with extra actions at $0.05 each inside the budget the merchant sets, all billed through Shopify. Each plan begins with a free 14-day trial. Reponse is built in France and works in English and French.

Media

Media

Integrations Supported

Shopify
ARP.top
Arka
BigCommerce
CM Commerce
Fera
HubSpot Marketing Hub
Judge.me
Klaviyo
Loop Subscriptions
Loox
Mailchimp
Omnisend
REVIEWS.io
Recharge
Remarkety
Sendlane
Shopney
TargetBay
Verified Reviews

Integrations Supported

Shopify

API Availability

Has API

API Availability

Pricing Information

Free
Free plan for under 200 orders per month
$49 for up to 200 orders per month (additional features included)
$199 for up to 2500 orders per month (additional features included)
$999 for up to 7500 orders over month (additional features included)
Custom pricing for enterprise brands
Free Version

Pricing Information

$39/month
Three plans with every AI agent: $39/month for 1,000 AI actions, $99 for 3,000, $249 for 10,000. $0.05 per extra AI action, within your budget. Free 14-day trial. Unlimited seats: the shared inbox, human live chat, tickets, loyalty and referrals are included in every plan.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Smile.io

Date Founded

2012

Company Location

Canada

Company Website

smile.io

Company Facts

Organization Name

Reponse

Company Location

France

Company Website

reponse.ai

Categories and Features

Customer Loyalty

Customer Activity Tracking
Discount Management
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Experience

Not specified

Help Desk

Automated Routing
Live Chat
Ticket Management

Popular Alternatives

Popular Alternatives

Ticketline Reviews & Ratings

Ticketline

Bodanius
Zono Support Reviews & Ratings

Zono Support

Boxvibe Technologies
BonusQR Reviews & Ratings

BonusQR

TechWeb s.r.o.