Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • MaintainX Reviews & Ratings
    2,492 Ratings
    Company Website
  • HCSS Reviews & Ratings
    370 Ratings
    Company Website
  • Resco Field Service+ Reviews & Ratings
    4 Ratings
    Company Website
  • Resco Inspections+ Reviews & Ratings
    67 Ratings
    Company Website
  • TRACTIAN Reviews & Ratings
    137 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    9,804 Ratings
    Company Website
  • WERX Reviews & Ratings
    35 Ratings
    Company Website
  • GoCodes Reviews & Ratings
    273 Ratings
    Company Website
  • Maintainly Reviews & Ratings
    70 Ratings
    Company Website
  • Visual Planning Reviews & Ratings
    90 Ratings
    Company Website

What is SnapSupport?

Speed up the resolution of issues with instant visual aid for both your field personnel and clientele. Empower your field teams and equipment operators with cutting-edge tools such as visual issue reporting, smart suggestions, chat functionalities, augmented reality live video, thorough checklists, and an extensive knowledge database. At SnapSupport, we are committed to improving the daily operations of tech businesses. Experience the benefits our partners and clients have enjoyed by utilizing our services. Join the community of satisfied users who have transformed their field and customer support initiatives with SnapSupport. Enable your field engineers to tackle challenges on the first try, reducing unnecessary return visits. Offer immediate remote assistance when they need direction. Simplify and automate the reporting process for inspections to enhance productivity. Design customized checklists and make use of our mobile application or RealWear HMT-1 for quick inspections. Improve your equipment maintenance with adaptable checklists and instant visual help. Elevate customer satisfaction with a mobile app that promotes efficient self-support and live visual assistance, ensuring both teams and customers have essential resources readily available. The path to optimized support begins with us, paving the way for unprecedented operational success. Embrace the future of support and watch your efficiency soar.

What is Onsite HQ?

Onsite HQ provides digital inspection checklists tailored for property managers, builders, and inspectors, addressing the limitations of traditional paper checklists typically used in building inspections. Our cutting-edge software enables users to perform inspections via a digital checklist that syncs data instantly, allows for customization to meet specific company needs, works offline, and enhances communication between users and management. This innovative solution allows staff to conduct inspections and audits more effectively, with data uploads occurring immediately for prompt access. By equipping your team to execute inspections with improved consistency, you can uphold the integrity of your data. Furthermore, you can track inspection activities in real-time and receive notifications for any missed inspections or emerging issues. With extensive data and analytics at your disposal, you can easily monitor all inspections and checks carried out by your team, facilitating the rapid identification of necessary actions and optimizing your operational workflows. Ultimately, this strategy not only boosts productivity but also elevates the quality of inspections throughout your organization, leading to better outcomes. By embracing this digital transformation, you're investing in a more efficient future for your inspection processes.

Media

Media

Integrations Supported

Active Directory

Integrations Supported

Active Directory

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$65 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SnapSupport

Date Founded

2017

Company Location

United States

Company Website

snapsupport.io

Company Facts

Organization Name

Onsite HQ

Date Founded

2017

Company Location

Canada

Company Website

onsitehq.co

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Popular Alternatives

Popular Alternatives

Visual Assistance Reviews & Ratings

Visual Assistance

OptimaTech Limited
EcoDocs Reviews & Ratings

EcoDocs

Folio3