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What is Social Chat?

Attracting customers and enhancing conversion rates can be effectively achieved through engaging social livestreams paired with customized shopping experiences. By utilizing Social Chat, you can engage with shoppers in a manner akin to a physical retail environment, facilitating real-time recommendations and personalized suggestions. This innovative feature allows customers to interact not only with your brand but also with other shoppers in real time, fostering a community atmosphere. Consequently, you are likely to witness a substantial rise in both add-to-cart actions and completed purchases. Moreover, livestream events enable you to cultivate a detailed customer database, enriched by powerful analytics that track the customer journey leading to their buying choices. While it's advantageous to build a community on various social media platforms, it is crucial to recognize that you lack ownership of your audience and full control over your brand's narrative in those spaces. Social Chat, however, gives you the opportunity to take ownership of your audience on your own website, nurturing a community that you can actively engage with, ultimately transforming them into loyal customers. The inherent urgency created by live streams accelerates purchasing decisions, and with Social Chat, users can seamlessly add products to their carts and finalize their transactions with just a click. This streamlined checkout experience not only delivers immediate satisfaction but also greatly enhances conversion rates, ensuring that your marketing strategies resonate effectively. By fostering a direct relationship with your customers, you can also gather valuable feedback to refine your offerings continuously.

What is Degpeg?

Degpeg serves as a comprehensive full-stack live commerce and communication video platform, facilitating immediate connections between businesses and consumers through an audio-video bot for both pre-sales and post-sales engagements. With a complimentary offering, businesses can access the following features: 1. A live communication platform that enables real-time audio and video interactions with potential customers, effectively transforming leads into sales and linking online shoppers to physical stores for a smoother experience. This technology enhances operational efficiency, optimizes customer service, and boosts overall satisfaction. Noteworthy features include a chat inbox, call routing, location tracking, the ability to add participants to calls, call recording, seamless integration with web and app interfaces, and screen sharing capabilities. 2. The live TV feature allows brands to effortlessly launch their own live television channels, facilitating multistreaming across various platforms directly from a centralized dashboard, complete with the option to incorporate calls to action. 3. Additionally, shoppable videos provide viewers with the opportunity to directly purchase products or services featured within the content, turning passive viewing into active shopping. This innovative approach not only cultivates engagement but also enhances the shopping experience for consumers.

Media

Media

Integrations Supported

Shopify
Amazon Live
AppsFlyer
Delhivery
Dunzo
Facebook
Instagram
Lazada
LinkedIn
Magento
Pinterest
Shiprocket
Shopee
Singular
TikTok
Twitch
WooCommerce
X (Twitter)
YouTube

Integrations Supported

Shopify
Amazon Live
AppsFlyer
Delhivery
Dunzo
Facebook
Instagram
Lazada
LinkedIn
Magento
Pinterest
Shiprocket
Shopee
Singular
TikTok
Twitch
WooCommerce
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social Chat

Date Founded

2021

Company Location

United States

Company Website

onsocialchat.com

Company Facts

Organization Name

Degpeg

Date Founded

2021

Company Location

Singapore

Company Website

www.degpeg.com

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

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Popular Alternatives

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Amazon Live

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